HR Tech Product Analyst — AI & Analytics

CVS Health; Des Moines (IA); On-site; USD 65,000 - 173,000; Full time

Job summary

CVS Health is seeking a Sr. Analyst - Technology Product to shape and support HR technology products, including analytics, AI orchestration, and data platforms.

You’ll turn capability needs into clear requirements, maintain documentation, and partner with developers and product owners to plan and release software across multiple products. You’ll engage with stakeholders, research market trends, and contribute to quarterly/annual roadmaps, while communicating effectively with audiences of varying

Qualifications

• 5+ years of experience in the Technology industry.
• 3+ years in a Technology product organization.
• 3+ years of experience with public cloud platforms (e.g., Google Cloud Platform, Microsoft Azure).
• 3+ years of hands-on experience with Jira and Confluence.
• 2+ years demonstrating excellent written and verbal communication skills.
• 2+ years of experience creating and delivering presentations to large audiences.
• 2+ years of experience collaborating with large, cross-functional teams.
• 2+ years of experience demonstrating adaptability, resourcefulness, and sound judgment under pressure in sensitive situations.
• 2+ years of experience managing multiple products and shifting priorities.
• 1+ year of experience working with AI productivity tools such as Claude and Microsoft Copilot.

Responsibilities

• Define requirements: gather, analyze, and document business and technical requirements; write user stories and acceptance criteria; manage backlog in Jira.
• Create and maintain documentation: product playbooks, help content, release notes, FAQs, and user guides in Confluence.
• Support the release cycle: coordinate release planning, testing, and readiness; communicate changes to stakeholders and customers.
• Partner with delivery teams: work daily with developers, scrum masters, and teams; participate in sprint ceremonies; resolve blockers.
• Be the voice of the customer: serve as the main point of contact for platform users; gather feedback and translate into product improvements.
• Research and innovate: track market trends and AI/data capabilities; bring ideas to the team.
• Contribute to planning: help build quarterly/annual roadmaps and success measures.
• Present and communicate: create polished presentations on capabilities and roadmaps; present to leadership.
• Collaborate across the enterprise: connect with other teams to align and reuse opportunities.
• Manage multiple priorities: support several products simultaneously in high-pressure contexts.

Skills

Communication

Presentation

Agile mindset

Cross-functional collaboration

Product discovery

Requirement gathering

Education

Bachelor's degree

Tools

Google Cloud Platform

Microsoft Azure

Jira

Confluence

Job description

CVS Health is seeking a Sr. Analyst - Technology Product to shape and support HR technology products, including analytics, AI orchestration, and data platforms.

You’ll turn capability needs into clear requirements, maintain documentation, and partner with developers and product owners to plan and release software across multiple products. You’ll engage with stakeholders, research market trends, and contribute to quarterly/annual roadmaps, while communicating effectively with audiences of varying