HR Systems Support Specialist - Workday

Column Technical Services; New York (NY); On-site; USD 55,000 - 70,000; Full time

Job summary

Column Technical Services in New York, NY is seeking a Business Support Center Representative to serve as a first point of contact for employee inquiries. You will work with Workday and other business systems to deliver frontline HR support and drive a positive employee experience.

You will collaborate with HR, Finance, IT, and other teams to resolve issues, document cases, and support HR transactions. The role emphasizes customer service, knowledge of HR programs, and opportunities to

Qualifications

• High school diploma or GED required.
• Excellent verbal and written communication skills.
• Strong customer service focus with the ability to resolve issues at first contact.
• Experience with HR systems and knowledge bases a plus.

Responsibilities

• Provide front-line HR support and system assistance for Workday and other business systems.
• Resolve employee inquiries and document cases.
• Collaborate with HR, Finance, IT, and other departments to resolve issues.
• Support HR transactions and knowledge management initiatives.

Skills

Customer service

Verbal communication

Written communication

Problem solving

Multi-tasking

Education

High school diploma or GED

Associate degree or vocational certification in HR or related

Tools

Workday

Job description

Column Technical Services in New York, NY is seeking a Business Support Center Representative to serve as a first point of contact for employee inquiries. You will work with Workday and other business systems to deliver frontline HR support and drive a positive employee experience.

You will collaborate with HR, Finance, IT, and other teams to resolve issues, document cases, and support HR transactions. The role emphasizes customer service, knowledge of HR programs, and opportunities to