HR System Solution Architect

PNC; Pittsburgh (Allegheny County); On-site; USD 120,000 - 170,000; Full time

Job summary

PNC is seeking an HR System Solution Architect to join the HR Information Systems team. You will be based in one of several U.S. locations and drive end-to-end Workday configuration with a focus on design, QA, and adoption.

You will collaborate with HR, Payroll, Talent, and other functions, mentor HRIS colleagues, and help shape how new capabilities integrate into processes and the employee experience.

Qualifications

• 3+ years of hands-on Workday configuration experience.
• Expertise in at least one major Workday module (Payroll, Absence, Time Tracking, HCM Core, Recruiting, Talent, Learning).
• Ability to translate business needs into elegant Workday solutions.

Responsibilities

• Serve as the go-to Workday expert across key modules and advise leaders on capabilities.
• Translate business needs into intuitive, scalable Workday solutions.
• Drive Workday roadmap, define priorities, optimize processes and introduce new features.
• Lead end-to-end Workday configuration with focus on high-quality design and execution.
• Conduct functional QA and ensure governance standards are met.

Skills

Workday configuration

Business processes

Reporting

Security

Translate complex challenges

Analytical thinking

Communication

Mentoring others

Tools

Workday

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an HR System Solution Architect within PNC's HR Information Systems organization, you will be based in Columbus, Cinncinati or Cleveland, OH; Atlanta, GA; Denver, CO; Dallas or Houston, TX; Chicago or Downers Grove, IL; East Brunswick, NJ; Pittsburgh, PA; or Birmingham, AL.

What You’ll Do

• Serve as the go‑to Workday expert across key modules, advising leaders and partners on innovative capabilities and best‑in‑class design.


• Translate business needs into intuitive, scalable solutions that enhance user experience and deliver measurable value.


• Drive our Workday roadmap, partnering with stakeholders to define priorities, optimize existing processes, and introduce new features.


• Evaluate emerging Workday functionality and proactively identify opportunities to improve efficiency, accuracy, and compliance.


• Lead end‑to‑end Workday configuration efforts with a focus on high‑quality design and seamless execution.


• Conduct functional QA, ensure governance standards are met, and support smooth deployments across environments.


• Analyze Workday's bi‑annual releases, guide business partners through upcoming changes, and prepare the organization for successful adoption.


• Serve as a key voice in shaping how new capabilities integrate into our processes and employee experience.


• Mentor HRIS colleagues, sharing knowledge, developing expertise, and fostering a culture of continuous learning.


• Collaborate widely across HR, Payroll, Talent, and other functions to ensure alignment and clarity across the organization.

What You Bring

Experience

• 3+ years of hands‑on Workday configuration experience required.


• Expertise in at least one major Workday module (Payroll, Absence, Time Tracking, HCM Core, Recruiting, Talent, Learning).

Skills

• Deep knowledge of Workday configuration, business processes, reporting, and security.


• Ability to translate complex business challenges into elegant Workday solutions.


• Strong analytical thinking and a passion for quality, accuracy, and operational excellence.


• Excellent communication skills with the ability to build strong relationships and influence decision‑making.


• A collaborative mindset and enthusiasm for mentoring others that will handle majority of the configuration.

PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Analyzes, design and implements the organization's Human Resources Information Systems (HRIS) platform, which may include system administration/support, improving the efficiency data collection and acting as a subject‑matter expert for applicable systems/processes.


• Consults on the evaluation, design and analysis of HRIS for the organization and overseeing related activities and projects.


• Reviews data input, output and reports to ensure the accuracy of data in the HRIS.


• Monitors and recommends solutions for improving the efficiency of data collection and reporting procedures.


• Provides end user support and coordinates with other human resources functions to ensure that the HRIS is adequately and efficiently supports the organization's human resources practices; May lead process improvements where relevant.


• Recommends and may implement complex systems and technology solutions.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.


• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Preferred Skills

• Business Analysis


• Human Capital Management


• Human Resource Information Systems (HRIS)


• Human Resources (HR)


• Human Resources (HR) Technology


• Oracle HCM