HR Support Specialist

Singing River Health System; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

The Singing River Health System is seeking an HR Support Specialist to assist with complex administrative tasks, maintain confidential records, and generate reports to support HR operations at Singing River Pascagoula Hospital.

You will answer questions about policies, benefits, and HR services, support projects for the Chief Human Resources Officer, Employee Relations Manager, or HR Operations Director, and ensure professional customer service in a fast-paced environment.

Qualifications

• High school diploma or equivalent required; Associate’s degree preferred.
• Three years of office experience preferred, with at least one year in human resources highly preferred.
• Must have de-escalation training completed by the end of position orientation (90 days).
• Must demonstrate advanced knowledge of Microsoft Access, Excel, Outlook, PowerPoint, and Word. Epic or other EMR experience is preferred.

Responsibilities

• Assist with managing and overseeing HR records and generate reports.
• Provide exceptional customer service and consult on HR policies, procedures, processes, benefits, and HR services.
• Complete projects and tasks as assigned by the CHRO, Employee Relations Manager, or HR Operations Director.

Skills

Attention to detail

Customer service

Communication skills

Multi-tasking

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

Microsoft Access

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Epic EMR

Job description

Shift: Monday - Friday (8:30 AM - 5:00 PM) Location: Singing River Pascagoula Hospital

Job Description Summary

Position Overview

The Human Resource Support Specialist will assist with complex and specialized administrative tasks including, managing and overseeing records, and generating reports to support effective and efficient operations of the human resource department. The HR Support Specialist acts with personal, professional, and behavioral integrity-maintaining strict confidentiality of all department and system information. He/She is expected to provide exceptional customer and consultative service in order to answer questions about organizational policies, procedures, processes, benefits, and HR services. He/She completes projects and tasks as assigned by the Chief Human Resources Officer, Employee Relations Manager, or HR Operations Director.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Education

High school diploma or equivalent required; Associate’s degree preferred.

License

N/A

Certifications

Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.

Experience

Three years of office experience preferred, with at least one year in human resources highly preferred.

Reports to

Chief Human Resources Officer, Employee Relations Manager, HR Operations Director

Supervises

N/A

Physical Demands

Work is moderately sedentary: involves sitting with requirements to move about the facility, and to travel to another facility within the SRHS service area. Work involves using repetitive motions: substantial movements of the wrist, hands, and/or fingers while operating standard office equipment such as computer keyboard copier and 10-key. Prolonged periods of sitting at a desk and working on a computer. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.

Mental Demands

Work requires high attention to detail and accuracy. Must demonstrate keen mental faculties/assessment and decision-making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information (in person and by telephone). Must demonstrate strong written communication skills, to include the ability to write policies, instructional documents, and memos. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate the ability to work under pressure and meet deadlines. Must demonstrate exceptional superior customer service skills and professional etiquette. He/She must have knowledge of general human resource practices. Must have the ability to handle high volume of calls and face-to-face interactions daily while maintaining a positive attitude. Must be able to multi-task in a high-volume setting. Must be able to work in a highly structured, measurement-oriented environment.

Special Demands

Position requires the candidate to effectively demonstrate advanced knowledge and skill in utilizing Microsoft Access, Excel, Outlook, PowerPoint, and Word. Must demonstrate accurate numeric and alpha/numeric data entry skills. Epic, or other electronic medical record experience, preferred. Must demonstrate a willingness to learn and remain current on technology, skills, and relevant HR policies, procedures, processes, and programs. Must demonstrate the ability to adapt to particular conditions, situations and people. Must be able to work with diverse cultures and populations. Job requires traveling throughout the SRHS service area-with the employee providing his/her own transportation. Must have a valid driver license.

If you’re looking for purpose, teamwork, and a place where what you do truly matters, you’ve found it. Let’s do big things together.

Singing River is both a mission-driven healthcare provider and one of the largest employers on the Mississippi Gulf Coast. We offer best-of-industry benefits, scheduling options, and professional pathways for our employees. Within each of our three hospitals and 50+ primary care and specialty clinics, you'll find a team devoted to quality, teamwork, and service.