Patient Management Coordinator

Singing River Health System; United States; On-site; USD 70,000 - 95,000; Full time

Job summary

The Patient Management Coordinator at Singing River Health System will serve as the central point of coordination across the ED, procedural areas, clinics, and registration to facilitate patient movement throughout the health system. They will manage bed assignments and bed utilization across three campuses, promoting timely bed preparation and readiness.

The role requires an RN with at least 3 years of experience, Mississippi RN license, and strong de-escalation and communication skills to

Qualifications

• Graduate from NLN School of Nursing.
• Associate’s degree required; Bachelor’s degree preferred.
• Currently licensed to practice as a Registered Nurse in Mississippi.
• Must have de-escalation training completed by orientation (90 days).

Responsibilities

• Coordinate between the ED, procedural areas, clinics, external organizations, registration, nursing, case management, providers, EVS and other key departments to facilitate patient movement.
• Manage bed assignments and bed utilization across three campuses, including admissions, transfers, discharges and direct admits.
• Promote timely bed preparation and readiness; identify bed availability issues and coordinate with leadership to address capacity challenges.

Skills

Communication

Multitasking

Emotional stability

Clinical judgment

Education

NLN School of Nursing

Associate’s degree in nursing

Bachelor’s degree preferred

Tools

MS Outlook

MS Word

Computer keyboard proficiency

Job description

At Singing River Health System, caring isn’t just part of the job — it’s in our DNA. Whether we’re saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day. With pride, passion, and commitment, we will improve health and save lives in our community every day.

Shift:

3 12-hour shifts

Location:

Singing River Gulfport Hospital, Singing River Ocean Springs Hospital, Singing River Pascagoula Hospital

Job Description Summary

Position Overview:

The Patient Management Coordinator will serve as the central point of coordination between the ED, procedural areas, clinics, external organizations, registration, nursing, case management, providers, EVS and other key departments to facilitate patient movement throughout the health system. They will manage bed assignments and bed utilization across all three campuses to include admissions, internal transfers, discharges and direct admits and will promote timely bed preparation and readiness. They will identify bed availability issues promptly, coordinating with the House Supervisor, CSO Staffing Coordinators and nurse leadership to address capacity challenges.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Education:

Graduate from NLN School of Nursing. Associate’s degree required, Bachelor’s degree preferred.

License:

Currently licensed to practice as a Registered Nurse in the state of Mississippi.

Certifications:

Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.

Experience:

At least 3 years of experience as a registered nurse with knowledge of patient populations, clinical procedures, patient admissions and bed management preferred.

Reports to:

Director of Nursing: Centralized Staffing Office

Supervises:

None

Physical Demands:

Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as a computer keyboard. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.

Mental Demands:

Must demonstrate keen mental faculties/assessment and decision-making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate the ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.

Special Demands:

Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word. Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.

If you’re looking for purpose, teamwork, and a place where what you do truly matters, you’ve found it. Let’s do big things together.

Singing River is both a mission-driven healthcare provider and one of the largest employers on the Mississippi Gulf Coast. We offer best-of-industry benefits, scheduling options, and professional pathways for our employees. Within each of our three hospitals and 50+ primary care and specialty clinics, you'll find a team devoted to quality, teamwork, and service.