Patient Transportation Specialist | Full-Time

Singing River Health System; United States; On-site; USD 32,000 - 46,000; Full time

Job summary

Singing River Health System in Pascagoula, MS, is seeking a Patient Transportation Specialist. You will operate SRHS transportation fleet to ensure safe, on-time transport of clients to medical appointments within the service area, assist clients on entry and exit from vehicles, and perform pre-trip inspections.

The role requires a High School diploma, a valid Alabama or Mississippi Class D driver's license (Class C with P endorsement preferred), DOT Medical Certification for Class C or higher,

Qualifications

• High School graduate or equivalent required.
• Class D driver's license from Alabama or Mississippi; Class C with P endorsement preferred.
• DOT Medical Certification required for Class C or higher; must obtain/maintain.
• BCLS certification must be completed and maintained.

Responsibilities

• Operate SRHS Patient Transportation fleet vehicle to transport clients to and from medical appointments.
• Assist clients with entry and exit from vehicles.
• Perform pre-trip inspections and maintain required records/forms.
• Maintain interior cleanliness of assigned vehicle and equipment.

Skills

Customer service

Safety awareness

Driving experience

DOT regulations

Education

High School diploma or equivalent

Tools

MS Outlook

MS Word

Tablet usage

Job description

At Singing River Health System, caring isn’t just part of the job — it’s in our DNA. Whether we’re saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day. With pride, passion, and commitment, we will improve health and save lives in our community every day.

Job Description Summary

Shift: Monday-Friday (7:30am- 4:00pm) Location: Singing River Pascagoula Hospital

Position Overview: The Patient Transportation Specialist performs daily work in the operation of a SRHS Patient Transportation fleet vehicle to ensure safe, on-time and cost-effective transportation of SRHS clients to and from medical appointments within our service area. He/She will assist clients on entry and exit from vehicles as necessary. The Patient Transportation Specialist performs required pre-trip inspections to meet federal, state, and SRHS safety requirements. He/She maintains all required electronic tablet, paper records and forms in an accurate and timely manner. He/she is responsible for the interior cleanliness of their assigned vehicle and will ensure same at the beginning and end of each working day.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Education

High School graduate or equivalent required.

License

Alabama or Mississippi class “D” driver’s license are required. Class “C” with “P” endorsement preferred. Only Class “C” license or higher require a DOT Medical Certification and “P” endorsement.

Certifications

Must complete and maintain BCLS certification upon hire and/or transfer.

Experience

Prior experience driving a passenger-type vehicle in an employment/work setting (i.e., school bus, shuttle bus, passenger van, etc.) preferred. Driving experience including, providing pre-trip inspections and vehicle maintenance is preferred. Prior training on safe lifting techniques; how to operate various personal transport devices, such as wheelchairs; and how to deal with various client physical and mental disabilities is preferred.

Reports to

Patient Transportation Manager Supervises: None

Physical Demands

Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.

Mental Demands

Must demonstrate keen mental faculties/assessment and decision-making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.

Special Demands

Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word. Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.

If you’re looking for purpose, teamwork, and a place where what you do truly matters, you’ve found it. Let’s do big things together.

Singing River is both a mission-driven healthcare provider and one of the largest employers on the Mississippi Gulf Coast. We offer best-of-industry benefits, scheduling options, and professional pathways for our employees. Within each of our three hospitals and 50+ primary care and specialty clinics, you'll find a team devoted to quality, teamwork, and service.