HR Shared Services Specialist

Ascension Health Alliance; United States; Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated HR Shared Services Specialist to join their team. This role focuses on managing associate data and providing essential HR support, ensuring smooth operations throughout the employee lifecycle. You'll engage in problem-solving, work closely with cross-functional teams, and contribute to the enhancement of HR processes. Join a mission-driven organization that values community impact and offers a supportive environment for professional growth. If you're passionate about transforming healthcare and making a difference, this opportunity is perfect for you.

Benefits

Paid time off (PTO)

Health insurance options

Retirement benefits

Disability benefits

Employee assistance programs

Tuition reimbursement

Community involvement opportunities

Qualifications

• High School diploma with 2 years experience or equivalent education required.
• 1-2 years of HR and customer service experience preferred.

Responsibilities

• Administer associate data and support HR processes including recruitment and onboarding.
• Collaborate with teams to resolve employee issues efficiently.

Skills

HR experience

Customer service

Communication skills

Technical proficiency

Education

High School diploma or equivalent

Associate's degree

Bachelor's degree

Job description

Details

• Department: Human Resources Operations
• Schedule: Full-Time, 8-Hour Day Shift, Monday-Friday, Remote
• Facility: Ascension

Benefits

Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.

Responsibilities

The HR Shared Services Specialist administers associate data, position data, benefits data and/or contingent staffing life cycle, including recruitment, on-boarding, data updates, and termination. The HR Specialist serves as a primary resource for Human Resources (HR) support and issue resolution. The HR Specialist also provides analytical and technical support in the delivery of the benefit programs to associates, carriers, and third-party administrators.

• Problem solves and complete a variety of associate life cycle data management transactions.
• Adhere to all service level agreements (SLAs) established by HR Shared Services and appropriately document case details in the case management system.
• Participate in data review, auditing and user acceptance testing of new processes, procedures and system changes, as needed.
• Collaborate with other cross-functional team members to resolve employee issues in a thorough and timely manner.

Requirements

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

Additional Preferences

• 1-2 years of previous HR experience, required.
• 1-2 years of HR customer service experience, required.
• Strong verbal and written communication experience, required.
• Comfortable with technology and systems, required.

Why Join Our Team

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

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