HR Shared Service Representative

Elkay; Milwaukee (WI); On-site; USD 42,000 - 59,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental, Vision Insurance

401(k) Matching

Health Savings Account

Paid Holidays

Educational Reimbursement

Employee Stock Purchase Plan

Job summary

Zurn Elkay Water Solutions Corporation in Milwaukee, WI, seeks an HR Shared Services Representative to serve as the first point of contact for employee questions, onboarding, and benefits. You will work with HR partners, manage data in Workday, and support onboarding, off-boarding, and compliance in Canada as needed.

You’ll handle inquiries via phone, chat, email, and in-person, uphold data confidentiality, and contribute to process improvements while collaborating with Payroll, IT, and HR teams.

Qualifications

• Bachelor’s Degree required.
• 2+ years of Human Resource experience.
• Experience with HR system data entry and basic reporting.
• Knowledge of benefits, employment, pay-related practices/process, compensation and policies.
• Excellent communication and customer service skills.
• Ability to work with a diverse group of employees.
• Strong attention to detail and data quality.
• MS Office Suite experience.

Responsibilities

• Answer employee questions and resolve issues per HR policies.
• Assist with onboarding, off-boarding, and benefits administration.
• Process Workday workflows for employee changes and reporting.
• Support Canada HR data updates and mass uploads/audits.
• Maintain employee files and confidentiality.

Skills

Communication skills

Customer service skills

MS Office Suite

Education

Bachelor’s Degree

Tools

Workday

Job description

HR Shared Service Representative The Company Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow. Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions. Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com.

The HR Shared Services Representative serves as the first point of contact for employee assistance and information. Obtains and provides requested information or takes appropriate action to resolve, refer, or elevate issues in accordance with company and HR policies and procedures. This function works closely with the field HR teams, employees and management. This position also supports the HR department in the administration of assigned transactional work. In partnership with the Shared Services team, completes assignments in areas such as: HR system data entry, Onboarding, Off-boarding, and Benefits. Professionally and accurately responds to written and oral inquiries from employees, managers, and HR partners regarding HR questions, policies, issues, and status changes. This will include telephone, chat, e-mail and drop-in face-to-face interactions. Handles all aspects of pre-employment onboarding, including background check and drug screening process; I9 completion; new hire paperwork; and communications with candidate, management, and HR partner. Conducts new employee orientation via TEAMS or in person. Manages Workday workflows employee changes, employee updates, tuition reimbursement requests, termination documents, service award program, unemployment requests, and report running. Data entry into HR system for Canada all employee-related changes, including performing mass uploads and data audits. Interfaces with Human Resource Partners, HRIS, Compensation, Benefits, Payroll, IT, and various levels of Management to assist in the administration and support of employee issues and problems. Quickly and accurately resolves cases in a professional, sensitive, customer-focused manner in accordance with company policies and procedures. Updates team SOPs and works to identify process improvement opportunities. Responsible for the employee file maintenance. Maintains high degree of confidentiality. Performs other duties as requested.

QUALIFICATIONS

• Bachelor’s Degree required.
• 2+ year of Human Resource experience.
• Experience with HR system data entry and basic reporting.
• Knowledge of various areas of human resources including benefits, employment, pay-related practices/process, compensation and company policies and procedures.
• Excellent communication and customer service skills.
• Ability to work with a diverse group of employees and individuals.
• Strong attention to detail and ability to maintain data quality.
• MS Office Suite experience.

Total Rewards and Benefits

• Competitive Salary
• Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
• Matching 401(k) Contribution
• Health Savings Account
• Up to 3 weeks starting Vacation (may increase with tenure)
• 12 Paid Holidays
• Annual Bonus Eligibility
• Educational Reimbursement
• Matching Gift Program
• Employee Stock Purchase Plan - purchase company stock at a discount!

Equal Opportunity Employer – Minority/Female/Disability/Veteran Zurn Elkay Water Solutions Corporation

What happens when two remarkable sustainability leaders come together as one? A sustainability powerhouse is born, making a splash in the markets they serve and saving the planet one innovative installation at a time. In early 2022, Zurn Water Solutions Corporation, a market leader in smart, sustainable water solutions, and Elkay Manufacturing, a commercial drinking water solutions leader, agreed to combine their two exceptional firms to become a single water solutions powerhouse. Together, the combined company offers a comprehensive package of innovative, sustainable, specified, engineered water solutions and sustainable plumbing products that provide water safety, water quality, and water conservation through critical service environments, while delivering total building solutions for new construction and retrofit applications around the globe. Our innovative solutions enable customers to advance their ESG initiatives and reduce operating costs while providing students, patients, patrons, and people within public and private spaces a safe, clean environment and access to fresh, pure, potable water - the essence of life itself. What makes Zurn Elkay Water Solutions Corporation special is our people and our culture. While playing a leading role in sustainability and water access are remarkable, what makes Zurn Elkay's story so compelling is the alignment of the two well-respected companies with powerful legacies and a combined 224-year company history and shared values and cultures where people matter most. Sustainably inspired, the company has a deep commitment to Diversity, Equity & Inclusion, water, and environmental stewardship, and giving back to the communities where we live, work and play. Our powerful legacy of caring and commitment is made possible by the exceptional people that embody Zurn Elkay's values. We are looking for innovative, energetic people who want to help solve tomorrow’s challenges today. Our Total Associate Engagement core value means we work hard to ensure our associates have opportunities to grow and an inclusive culture in which to thrive. From formal training to on-the-job development and exposure to new businesses, when you join Zurn Elkay, you will join a collaborative organization that will give you opportunities to thrive and grow.