HR Service Delivery Specialist

Walgreens Co.; Deerfield (IL); Sur place; USD 65 000 - 114 000; Plein temps

Résumé du poste

Walgreens Co. in the United States is seeking an HR Services Associate to strengthen reliability across the employee lifecycle.

You will apply independent judgment to defined service workstreams so employees receive consistent support and accurate HR information. Responsibilities include resolving employee inquiries about HR transactions, reviewing record changes for completeness, producing recurring HR service reports, and investigating discrepancies to determine corrections.

Qualifications

• At least 2 years of related experience.
• At least 1 year of experience interpreting human resources service policies in moderately complex cases.
• At least 1 year of experience working with basic business goals, financial concepts, or key performance measures relevant to day-to-day work activities.
• At least 1 year of experience using Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
• Travel may be required up to 10%.

Responsabilités

• Resolves employee inquiries about human resources transactions within established procedures.
• Reviews employee record changes for completeness before processing.
• Produces recurring human resources service reports from system records.
• Investigates discrepancies in human resources transactions to determine appropriate corrections.
• Refines service request workflows based on recurring inquiry patterns.
• Escalates policy exceptions or unresolved service risks through appropriate channels.

Connaissances

Microsoft Office

Excel

Word

PowerPoint

Outlook

Outils

Microsoft Excel

Description du poste

Walgreens Co. in the United States is seeking an HR Services Associate to strengthen reliability across the employee lifecycle.

You will apply independent judgment to defined service workstreams so employees receive consistent support and accurate HR information. Responsibilities include resolving employee inquiries about HR transactions, reviewing record changes for completeness, producing recurring HR service reports, and investigating discrepancies to determine corrections.