HR Recruiter

UNKNOWN; Kings Mountain (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Two Kings Casino is seeking a self-sufficient Recruiter to manage full-cycle talent acquisition for frontline and professional operations. Reporting to the Senior Recruiter, this role runs its own desk, prioritizing high-volume hiring while building long-term talent pipelines.

You will partner with department heads, guide candidates through the Catawba Gaming License process, and deliver a white-glove experience from first call to final offer.

Qualifications

• Bachelor’s degree in HR, business administration, or related field.
• 3+ years of full-cycle recruiting experience.
• Experience in hospitality or casino environment preferred.
• Knowledge of Catawba Gaming License process is a plus.
• Proficient with ATS and MS Office.

Responsibilities

• Manage end-to-end recruitment for Gaming, Cage, Food & Beverage, Hospitality, IT, and Admin roles.
• Source talent via social media, job boards, networking, and community outreach.
• Coordinate large-scale recruitment events and open-house interviews.
• Conduct behavioral interviews and phone screenings to assess fit and skills.
• Guide candidates through the Catawba Gaming License process and compliance.
• Manage offer letters, salary discussions within budgets, and start dates.
• Partner with department heads to refine selection criteria and pipeline strategies.
• Maintain ATS hygiene and contribute to job descriptions and interview guides.
• Ensure compliance with policies and legal requirements.

Skills

High-volume recruiting

Candidate pipeline development

Stakeholder management

Social media recruiting

Education

Bachelor’s degree in HR, Business Administration, or related field

Tools

Applicant Tracking Systems (ATS)

Microsoft Office

Job description

Job Summary

Two Kings Casino is seeking a self-sufficient Recruiter to manage the full-cycle talent acquisition for our frontline and professional operations. Reporting to the Senior Recruiter, this role is designed for a recruiter who can 'run their own desk' —prioritizing high-volume hiring needs while simultaneously building long-term talent pipelines. You will serve as the primary liaison for department heads and a vital guide for candidates navigating the gaming licensure process, ensuring a seamless, white-glove experience from the first call to the final offer.

Key Responsibilities

• Manage the end-to-end recruitment process for a diverse range of positions, including Gaming, Cage, Food & Beverage, Hospitality, IT, and Administrative roles.
• Proactively identify and attract top talent through advanced sourcing techniques, including social media campaigns, professional networking, industry-specific job boards, and community outreach.
• Assist in coordinating and executing large-scale recruitment events, job fairs, and open-house interviews to meet aggressive departmental staffing goals.
• Assist management in conducting comprehensive behavioral-based interviews and phone screenings to assess technical skills, cultural fit, and service-oriented mindsets.
• Act as the primary point of contact for all applicants, providing timely feedback, managing expectations, and ensuring a professional, "white-glove" experience regardless of the hiring outcome.
• Manage the job offer process, including preparing offer letters, negotiating compensation packages within budget constraints with department heads, and coordinating start dates.
• Build trust-based relationships with department heads, acting as a consultant on market trends and candidate availability. Serve as a daily consultant to department heads to provide updates on candidate pipelines and assist in refining selection criteria for specialized casino roles.
• Assist the Senior Recruiter with data collection for talent risk analysis and contribute to the maintenance of job descriptions and interview guides.
• Serve as a guide for candidates navigating the Catawba Gaming License process. Explain regulatory requirements clearly to reduce candidate "drop-off" and ensure all initial compliance documentation is completed accurately before onboarding.
• Ensure all recruiting activities adhere to company policies and legal requirements. Facilitate the initial documentation required for candidates to obtain a Catawba Gaming License.
• Assist in maintaining the inventory and budget for recruitment "swag" and branded materials for community events.

Qualifications

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred).
• Experience: 3+ years of active, full-cycle recruiting experience. Previous experience in a high-volume hospitality or casino environment is strongly preferred.
• Licensure: Must be able to obtain and maintain a valid Catawba Gaming License.
• Strong knowledge of recruitment tools and techniques.
• Age Requirement: Must be at least twenty-one (21) years of age.
• Technical Skills: Proficiency with Applicant Tracking Systems (ATS) and the Microsoft Office Suite.

Knowledge, Skills & Abilities (KSAs)

• Ability to negotiate with department heads and influence hiring decisions based on budget and candidate fit.
• Must demonstrate the ability to manage a high-volume requisition load independently. This includes managing one’s own calendar, scheduling complex interview panels, and maintaining ATS hygiene without daily prompts.
• Expertly balance competing priorities with the ability to pivot focus instantly between urgent "immediate-need" roles and long-term pipeline building.
• Exceptional verbal and written skills; ability to engage effectively with a diverse range of candidates and leadership in a fast-paced, loud, and at times stressful casino environment.
• Familiarity with social media recruiting and job boards.
• Knowledge of employment laws and best practices.
• Working knowledge of human resource principles, practices and procedures.
• Ability to function in a fast-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Ability to obtain and maintain a Catawba Two Kings Casino Gaming license.

Physical Requirements

• Regularly required to reach with hands and arms; talk, hear, and see.
• Prolonged periods of sitting at a desk and working on a computer.
• The employee is occasionally required to stand, walk, and climb or balance.
• Must occasionally lift and/or move up to 30 pounds (e.g., event signage and recruitment materials).
• Exposure to high volume noise and flashing lights.

Nothing in this job description restricts the management’s right to assign or reassign duties and responsibilities on this job at any time.

Revised 10.05.22 Catawba Indian Nation exercises INDIAN PREFERENCE Native American Indian preference shall apply to this position pursuant to the Indian Self-determination and Education Assistance Act (24 U.S.C. 450, et seq.), 25 CFR 271.44 and other relevant laws (title 25, U.S. code, Section 472 & 473)