HR Records Technician II

City and County of Denver; Denver (CO); Hybrid; USD 35,000 - 52,000; Full time

Benefits offered by this job

Pension plan

457B Retirement Plan

PTO 140 hours + holidays

Medical/dental/vision plans

Job summary

The City and County of Denver is seeking an HR Records Technician II to join the Records Team. You will ensure accurate, compliant processing of personnel transactions and maintain secure HR records for employees and agency clients.

Key duties include auditing records, supporting CORA requests, and delivering guidance to HR staff on record-keeping best practices. A strong focus on confidentiality and customer service is essential.

Qualifications

• High school diploma or GED; substitution of education for experience may apply.
• Two (2) years of experience in an administrative environment.
• Experience with HRIS systems, preferably Workday, is a plus.

Responsibilities

• Process personnel transactions accurately and in compliance with policies.
• Audit and maintain personnel records; support data integrity and governance.
• Respond to inquiries from HR partners, agency clients, and employees with professionalism.
• Assist with CORA requests and documentation as required.
• Support training and onboarding for HR staff on record-keeping processes.

Skills

Customer service

Attention to detail

Confidentiality

Communication

Education

High school diploma

Tools

Workday

Job description

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $26.00 - $31.60/hour, based on experience and education. We also offer generous benefits for full-time employees which includes but is not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

Location & Schedule

The Office of Human Resources within the City and County of Denver utilizes a hybrid model workplace that balances the responsibilities of public service with the benefits of a flexible work environment. Employees work where needed, at a city site and/or in the field three days a week and telecommute remotely at a designated workplace within the State of Colorado the remaining days. The mandatory in office day is Monday, and core business hours are between 9:00 am and 4:00 pm.

Who We Are & What You’ll Do

The Office of Human Resources has an opening for an HR Records Technician II to join our Records Team. Our Records Team ensures accurate and compliant processing of personnel transactions across the City and County of Denver. As an HR Records Technician II, you will contribute your technical expertise, attention to detail, and customer‑focused mindset to support HR partners, agency clients, and employees.

Key Skill Areas Used in This Role

• Compliance & Quality Assurance: Apply knowledge of rules, policies, and employment law to verify, audit, and correct personnel transactions while upholding accuracy and legal compliance.
• Analytical & Process Skills: Interpret transaction requests, identify required outcomes, and translate them into accurate codified entries. Spot discrepancies, recommend corrections, and help refine internal processes.
• Regulatory Awareness: Maintain up‑to‑date understanding of career service rules, federal and state employment regulations, and internal policies, using this knowledge to ensure consistent and lawful processing.
• Customer & Partner Support: Build strong working relationships with internal HR teams and agency clients. Provide clear guidance, address non‑routine questions, and resolve issues with professionalism and diplomacy.
• Training & Knowledge Sharing: Deliver guidance to HR staff and employees through job aids, presentations, and training sessions. Support adoption of HRIS self‑service functions by explaining processes in user‑friendly ways.
• Data & Document Management: Manage personnel records in accordance with policy and law, including file creation, maintenance, auditing, and distribution. Ensure accurate and secure handling of sensitive information.
• Information Governance: Support CORA requests by identifying, redacting, and preparing records in alignment with legal and confidentiality standards.
• Continuous Improvement: Identify opportunities to refine workflows and support testing or evaluation of new processes or system enhancements.
• Perform other related duties as assigned.

What You’ll Bring

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You’ll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

Candidates who thrive in this role typically demonstrate/or possess the following:

• Strong professionalism and ability to safeguard confidential information
• Commitment to high‑quality customer service and collaboration
• Initiative and self‑management to complete work accurately and on time
• Clear and effective written and verbal communication
• High attention to detail and comfort managing complex information
• Experience with HRIS systems (Workday experience preferred)
• Ability to work independently with minimal direction or oversight
• Certified Records Management certification, preferred but not required

Minimum Qualifications

• Graduation from high school or the possession of a GED, HiSET or TASC Certificate
• Two (2) years of experience in an administrative environment
• Additional appropriate education may be substituted for the minimum experience requirements
• License/Certifications: None

Application Deadline

This position is expected to stay open through October 23, 2026.

About Everything Else

Job Profile

CH2223 HR Technician II

Position Type

Unlimited

Position Salary Range

$25.30 - $37.96

Target Pay

$26.00 - $31.60/hour, based on experience and education

Agency

Office of Human Resources

Redeployment during Citywide Emergencies

City and County of Denver employees may be re‑deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact [e-mail] with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or click here for Spanish.