HR Records Specialist

Austin Community College; Dayton (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

A community-focused university in Dayton is seeking an entry-level HR Records Specialist. You will handle data entry tasks, assist with employment verifications, and support I-9/E-Verify transactions. The ideal candidate holds a high school diploma and has at least one year of customer service experience. Proficiency in Microsoft Office and the Google suite is essential. This role emphasizes organizational skills and attention to detail. Anticipated start date is January 2026, and applicants must be authorized to work in the U.S. without sponsorship.

Qualifications

• Minimum one year of demonstrated face-to-face customer service experience.
• Proven ability to maintain strict deadlines and organizational skills.
• Ability to handle confidential data and documents.

Responsibilities

• Assist and provide excellent customer service to visitors and callers.
• Perform data entry tasks and handle I-9/E-Verify transactions.
• Process transactions in the TeamDynamix (TDX) ticketing system.

Skills

Customer service skills

Organizational skills

Attention to detail

Effective written communication

Ability to multitask

Education

High school diploma or equivalent

Tools

Microsoft Office

Google suite

TeamDynamix (TDX)

Job description

Join the University of Dayton's Human Resources team and become part of a vibrant Catholic, Marianist university community that values excellence and service. We're seeking a detail-oriented HR Records Specialist to help with data entry tasks, employment verifications, and I‑9/E‑Verify transactions.

This is an entry level position with an anticipated start date of January 2026.

Provides excellent customer services to all visitors and callers, internal and external; handles complex issues received by email, telephone or office walk‑ins and applies critical thinking skills utilizing approved employee handbooks, UD policies and procedures, and other available resources. Provides level‑1 email support, then assigns and forwards messages as needed to core groups within Human Resources.

Assists and explains Payroll and HR related forms during the onboarding process and provides timely assistance to all current and former employees regarding forms and processes. Performs data entry tasks, assists with Department of Defense and employment verifications, processes transactions in the TeamDynamix (TDX) ticketing system, Form I‑9/E‑Verify transactions, and handles confidential data and documents.

Minimum Qualifications

• High school diploma or equivalent with minimum one year of demonstrated face‑to‑face customer‑service experience.
• Excellent customer service skills and the ability to remain calm and effective during stressful situations.
• Ability to adhere to strict deadlines.
• Organizational skills.
• One year of experience providing administrative support in an office environment.
• Competency in Microsoft Office and the Google suite of products.
• Ability to maintain a high degree of accuracy and attention to detail.
• Ability to multitask.
• Ability to maintain confidentiality.
• Ability to sit in front of a computer for long periods, use a telephone and other office machinery.
• Ability to lift up to 25 pounds.
• Effective written communication skills, grammar, punctuation and spelling.
• Ability to read and write in the English language.
• Experience working with people from a variety of backgrounds and at all levels in the organization.

Preferred Qualifications

• Two or more years experience providing administrative support in a human resources setting.
• Experience in higher education.
• Knowledge of applicable federal, state and local employment laws.
• Experience processing Form I‑9. Experience with E‑Verify.
• Demonstrated critical thinking and problem solving ability.
• One or more years of working with Banner HR.
• One or more years of document indexing and prepping documents for electronic storage.
• Demonstrated ability to communicate in a clear and concise manner over the telephone, in person and by email.
• Demonstrated ability to quickly adapt to customers' needs.
• Proficiency with Microsoft Office and the Google suite of products.
• Experience working well under pressure and meeting deadlines.
• Demonstrated experience maintaining confidentiality.
• Professional demeanor and the ability to exhibit good judgment on work related matters.
• Proven experience handling difficult interactions with tact and composure.
• Knowledge of and sensitivity to a Catholic Marianist work environment.

Special Instructions to Applicant

To apply please submit a cover letter addressing each minimum qualification and any applicable preferred qualifications that you meet.

Applicants must be currently authorized to work in the United States on a full‑time basis. The University does not provide work visa sponsorship for this position.

This is an entry level position. The anticipated start date is January 2026.

Informed by its Catholic and Marianist mission, the University is committed to the dignity of every human being. Informed by this commitment, we seek to increase diversity in all of its forms, achieve fair outcomes, and model inclusion across our campus community. The University is committed to policies of affirmative action designed to increase the employment opportunities of individuals with disabilities and protected veterans in compliance with the Rehabilitation Act of 1973 and Vietnam Era Veterans' Readjustment Assistance Act of 1973.