HR Programs & Systems Specialist

University of North Carolina Wilmington; Wilmington (NC); On-site; USD 52,000 - 57,000; Full time

Job summary

The University of North Carolina Wilmington is seeking a Human Resources (HR) Programs Specialist to centrally support Employee Relations, Engagement, and Learning & Talent Development. You will manage HR systems, coordinate core HR programs, and provide administrative, operational, and technical support to strengthen compliance, data integrity, and the employee experience.

The role handles confidential information, exercises independent judgment, and contributes to continuous improvement across

Qualifications

• Graduation from a four year college or university or equivalent combination of training and experience.
• One-year of HR assistant or administrative experience in a public higher education setting.
• Excellent verbal, written and interpersonal communication skills.
• Knowledge of HR laws affecting policies and procedures.
• Strong attention to detail and ability to handle confidential information.
• Experience with HR data extraction, reporting, and analytics.
• Experience with PeopleAdmin ATS or similar systems and Banner or equivalent systems.
• Proficiency with Microsoft Office 365 and related tools.

Responsibilities

• Administers and supports HR systems, providing user assistance, troubleshooting, data management, system testing, documentation, training resources, and process improvements.
• Coordinates and administers performance management processes for SHRA and EHRA non-faculty employees, including system administration, compliance monitoring, evaluation tracking, reporting, communications, and user guidance.
• Administers employee learning, development, and compliance training programs by coordinating training assignments, maintaining learning records, monitoring completion and compliance, supporting onboarding and professional development initiatives, and preparing related reports.
• Provides administrative and technical support for employee relations processes, including case management, record maintenance, tracking and reporting, meeting coordination, documentation management, and compliance activities.
• Coordinates employee engagement, recognition, professional development, surveys, and community-building initiatives, managing communications, logistics, participation tracking, and program assessment.
• Collects, analyzes, and reports HR data and metrics to support compliance, operational effectiveness, decision-making, and continuous improvement while safeguarding confidential information.
• Serves as a primary point of contact for HR programs and services, providing customer service, information, guidance, and support to employees, supervisors, managers, and campus stakeholders.
• Independently manages multiple priorities and deadlines while coordinating meetings, training, communications, records, audits, special projects, and other operational activities supporting assigned functions.
• Other related duties and projects as assigned.

Skills

Communication

Analytical skills

Attention to detail

HR policies

Data reporting

Customer service

Education

Bachelor's degree

Tools

PeopleAdmin ATS

Banner system

MS Office 365

Job description

The University of North Carolina Wilmington is seeking a Human Resources (HR) Programs Specialist to centrally support Employee Relations, Engagement, and Learning & Talent Development. You will manage HR systems, coordinate core HR programs, and provide administrative, operational, and technical support to strengthen compliance, data integrity, and the employee experience.

The role handles confidential information, exercises independent judgment, and contributes to continuous improvement across