HR & People Operations Coordinator

ViziRecruiter,LLC.; Northern (KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits - day 1 enrollment

Referral bonuses

Education reimbursement

Annual scholarship program

Career development opportunities

Hotel discounts and other perks

Job summary

Ameristar Casino Resort Spa in Kentucky is hiring an HR Administrative Assistant to act as the first point of contact for team members and visitors to the HR office, assisting with policies, benefits, and systems.

The role requires 1–3 years in administrative/HR settings, strong Microsoft Office skills, and the ability to handle confidential information; bilingual Spanish is a plus, and the team offers benefits from day one plus career development opportunities.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of administrative, HR, or customer service experience in a fast-paced environment.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Comfortable learning and navigating HR systems, programs, and databases.
• Strong organizational skills with attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to provide friendly, professional support to team members at all levels.
• Bilingual in Spanish preferred.

Responsibilities

• Serve as the first point of contact for team members and visitors to the HR office, answering inquiries and directing questions to appropriate HR staff.
• Provide timely and professional support regarding HR policies, procedures, benefits, and systems.
• Manage the HR phone line, email inbox, and HR Drop Box, ensuring timely follow-up and resolution.
• Support team member recognition programs, engagement initiatives, and special projects as assigned.
• Coordinate badge and name tag reprints for employees and create new badges for contract labor.
• Maintain and distribute HR informational resources (e.g., brochures, guides).
• Provide support for HRIS platforms, including troubleshooting and navigation assistance for: 401(k) elections, Benefits enrollment, Team Member Assistance Program, Engagement platforms, Team Member Recognition tools, PennConnect.
• Maintain and organize electronic HR files in compliance with document retention and confidentiality policies.
• Generate and distribute regular HR and compliance-related reports.
• Prepare and send benefits and unemployment termination documentation.
• Assist HR leadership with payroll processing tasks.
• Maintain tracking spreadsheets (e.g., reimbursements, bus passes, referrals, Team Dining Room users).
• Monitor and order office supplies; coordinate equipment maintenance as needed.
• Maintain a strict level of confidentiality in all property and team member matters.

Skills

Microsoft Office

HRIS systems

Organization

Communication

Multitasking

Discretion

Bilingual Spanish

Education

High school diploma or equivalent

Tools

Microsoft Office

HRIS platforms

Job description

Ameristar Casino Resort Spa in Kentucky is hiring an HR Administrative Assistant to act as the first point of contact for team members and visitors to the HR office, assisting with policies, benefits, and systems.

The role requires 1–3 years in administrative/HR settings, strong Microsoft Office skills, and the ability to handle confidential information; bilingual Spanish is a plus, and the team offers benefits from day one plus career development opportunities.