HR Operations & Talent Analytics Specialist

Fifth Third Bank, N.A.; Cincinnati (OH); On-site; USD 52,000 - 68,000; Full time

Job summary

Fifth Third Bank, National Association is seeking an HR Specialist to support day-to-day operational management of core Human Capital processes. You will partner with HR Business Partners to translate business needs into HR strategies and develop reporting for leadership.

The role involves coordinating across affiliates, delivering timely communications, and acting as a liaison with HR Operations to resolve employee issues.

Qualifications

• Bachelor’s degree in Human Resources or related area preferred.
• 2+ years in HR or related business experience preferred.
• Advanced computer skills required.
• Ability to coordinate and deliver on multiple large projects and requests.
• Excellent verbal, written, interpersonal and consultative communication skills.
• Ability to work in matrix environment across affiliates.
• Strong attention to detail and emphasis on quality.
• Demonstrated conflict resolution, influence and negotiation skills.

Responsibilities

• Supports more senior HR Business Partners and engages with managers and leaders within assigned business units to understand business needs and translate them into actionable HR strategies.
• Creates and develops reporting for HR Business Partners. Analyzes data from multiple sources to support Human Capital goals and compile it in a way that is meaningful to the end user.
• Develops processes, timely reporting and communications to influence management and employees to work effectively on required Human Capital tasks, such as Talent Management, Performance Management, Compensation process, etc.
• Identifies opportunities to simplify and streamline processes, reporting, and communication of major HC projects and initiatives.
• As an expert applications user, provides technical support for Human Capital applications such as, Human Resources Management system which automates HR business processes including Talent Management, Performance Management, Recruiting, Compensation, Learning, etc.
• Utilizes Microsoft product suite to support Human Capital goals. This may include detailed Excel reporting, Microsoft One Note, PowerPoint, Outlook, etc. Often consulted on "how-to's" or technical expertise for the various software applications used within Human Capital.
• Acts as liaison with HR Operations and external service providers (Employee Care Center) to support organization changes and help resolve employee issues.
• Assists in preparation and distribution of communications which may include simplification of Human Capital processes.
• Responsible for follow-up tracking and reporting necessary to meet deadlines.
• Provides insight into user experience of HR systems and provides suggestions and requests for application improvements.
• Identifies and resolves work flow issues and assists management in the implementation of policies and procedures.

Skills

Communication skills

Project coordination

Interpersonal skills

Attention to detail

Conflict resolution

Education

Bachelor’s degree in Human Resources

Tools

Microsoft Office

Excel

Job description

Fifth Third Bank, National Association is seeking an HR Specialist to support day-to-day operational management of core Human Capital processes. You will partner with HR Business Partners to translate business needs into HR strategies and develop reporting for leadership.

The role involves coordinating across affiliates, delivering timely communications, and acting as a liaison with HR Operations to resolve employee issues.