HR Operations Specialist - Separation Processing

SGS Consulting; Tallahassee (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

SGS Consulting in Florida seeks an HR Offboarding Specialist to manage termination transactions, retirement processes, and related documentation. You will coordinate with Payroll and HR operations, ensuring legal and policy compliance throughout offboarding.

Strong Excel and analytical skills are required, with the ability to work independently and handle escalations. Reporting to a remote Costa Rica-based manager may be involved; 40 hours/week, Monday–Friday, with a Tampa site reporting

Qualifications

• 2–3 years of experience in HR Operations or HR Processing.
• Experience with separation processing and/or case management.
• Leave of absence experience can be considered transferable.
• Workday experience required/strongly preferred.
• ServiceNow experience highly preferred for ticketing.
• ADP experience preferred for payroll.
• Strong Excel proficiency, including formulas, reports, and spreadsheet management.
• Strong critical-thinking and problem-solving skills.
• Ability to manage escalations and work independently with minimal supervision.
• English required.
• French desirable; Spanish or Portuguese are nice-to-have.

Responsibilities

• Process voluntary and involuntary termination transactions in Workday and other HR systems.
• Manage retirement, end-of-assignment, and contract-end processes.
• Prepare and administer separation-related documentation, including termination letters, severance documentation, exit packages, and compliance forms.
• Ensure completion of final pay-impacting data changes and coordinate with Payroll, Time & Attendance, and other HR operations teams as applicable.
• Monitor adherence to legal, regulatory, and internal policy requirements throughout the offboarding process.
• Manage HR cases and resolve issues using strong critical-thinking skills without relying on scripts.
• Handle escalations with minimal supervision.
• Maintain spreadsheets, reports, and formulas using Excel beyond basic data-entry capabilities.
• Collaborate cross-functionally, with each team member owning part of the overall process.

Skills

HR Operations

Terminations

Workday

ServiceNow

ADP

Excel

Critical thinking

Independent work

English

Spanish

Portuguese

French

Education

Bachelor’s degree

Tools

ServiceNow

Job description

Job Responsibilities:

• Process voluntary and involuntary termination transactions in Workday and other HR systems.
• Manage retirement, end-of-assignment, and contract-end processes.
• Prepare and administer separation-related documentation, including termination letters, severance documentation, exit packages, and compliance forms.
• Ensure completion of final pay-impacting data changes and coordinate with Payroll, Time & Attendance, and other HR operations teams as applicable.
• Monitor adherence to legal, regulatory, and internal policy requirements throughout the offboarding process.
• Manage HR cases and resolve issues using strong critical-thinking skills without relying on scripts.
• Handle escalations with minimal supervision.
• Maintain spreadsheets, reports, and formulas using Excel beyond basic data-entry capabilities.
• Collaborate cross-functionally, with each team member owning part of the overall process.

Skills:

• 2–3 years of experience in HR Operations or HR Processing.
• Experience with separation processing and/or case management.
• Leave of absence experience can be considered transferable.
• Workday experience required/strongly preferred.
• ServiceNow experience highly preferred for ticketing.
• ADP experience preferred for payroll.
• Strong Excel proficiency, including formulas, reports, and spreadsheet management.
• Strong critical-thinking and problem-solving skills.
• Ability to manage escalations and work independently with minimal supervision.
• English required.
• Spanish, French, or Portuguese are nice-to-have; French is the most desired additional language.

Education/Experience:

• Bachelor’s degree required.
• Must be able to report to the Tampa site.
• Monday–Friday, 8:00 AM–5:00 PM preferred.
• 40 hours/week.
• Must be comfortable reporting to a manager based remotely in Costa Rica.