HR Operations Specialist — Scale & Automate People Ops

cape; United States; On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, and vision coverage

Parental leave (12 weeks)

Family-forming stipends

Gender-affirming care stipend

Unlimited PTO

Job summary

Cape is hiring an HR Operations Associate to support cross-functional partners in Finance, Recruiting, HR and IT, ensuring back-office processes scale with our growth. You will own onboarding, visa tracking, and employee life-cycle data accuracy, partnering with Sequoia for payroll and leave management.

The role focuses on process automation, precise records, and delivering a world-class employee experience from onboarding onward, in a fast-paced, growth-focused environment.

Qualifications

• 2+ years in HR Operations.
• An instinct for automating repetitive HR workflows (forms, reminders, reporting).
• Led and coordinated payroll processes.
• HRIS experience; Sequoia experience required.

Responsibilities

• Reporting & triage: Run recurring new-hire/headcount reports for Finance and Leadership, and serve as first responder for employee HR questions, resolving what you can and routing the rest to the right owner.
• Onboarding: Bridge Recruiting, HR and Leadership – track visa processes, coordinate IT/facility access, and run orientations that get people set up and ready to do their best work from day one.
• Employee Support: Serve as the trusted first point of contact for the team. Answer day-to-day questions on leave, benefits, and company policy with clarity and care.
• Payroll & Benefits Assistance: Track leave, employee status and hand off clean, accurate data to payroll on schedule to Sequoia, along with any relevant payroll adjustments throughout the employee lifecycle. Work closely with Cape's PEO (Sequoia), EoR (Remote), and leave platform.
• Reporting & Compliance: Draft verification letters, compile core HR metrics, and help keep us compliant. Maintain and update physical and digital employee files in our HRIS with rigor and discretion. Pull accurate reporting for finance and build dashboards that will give leadership insights to help Cape scale.
• Scale Cape: Work to make sure our back of house process matches the size and stage of the organization as we scale and onboard more people. Suggest and help build processes, author employee FAQs and assist in the success of other People programs.

Skills

HR Operations

Payroll coordination

Automation

Data reporting

Tools

HRIS (Sequoia)

Payroll systems

Job description

Cape is hiring an HR Operations Associate to support cross-functional partners in Finance, Recruiting, HR and IT, ensuring back-office processes scale with our growth. You will own onboarding, visa tracking, and employee life-cycle data accuracy, partnering with Sequoia for payroll and leave management.

The role focuses on process automation, precise records, and delivering a world-class employee experience from onboarding onward, in a fast-paced, growth-focused environment.