HR Operations Specialist

The New York Times; Norfolk (VA); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Company-matching 401(k) plan

Paid vacation & sick days

Tuition reimbursement

Job summary

The New York Times is seeking an HR Operations Specialist to coordinate HR transactions, resolve production issues, and support data accuracy. This hybrid role is based in our Norfolk, Virginia office, with approximately three days per week in the office.

You will partner with HR, Payroll, and department managers to process employee transactions in Workday, support payroll activities, and help with testing, reporting, and end-user training. 2+ years with Workday HCM is required.

Qualifications

• 2+ years of experience with Workday HCM processing HR transactions.
• Solid understanding of how HR transactions affect payroll, financial reporting, and operations.
• At least 1 year of experience using Microsoft Excel, including formulas and pivot tables.

Responsibilities

• Serve as primary contact for employee HR inquiries, coordinating with Payroll and HR Partners.
• Process employee transactions and maintain accurate data in Workday.
• Support Workday system workflows and resolve production issues across HCM modules.
• Assist with biweekly payroll processing, PTO adjustments, and vacation payouts.
• Create training materials and enable end-user training for HR systems.

Skills

Workday HCM

Excel

HR transactions

Payroll processing

Excellent communication

Education

Bachelor's degree in business or information systems

Tools

Workday

Job description

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.

About the role

The HR Operations Specialist supports employees across the company by coordinating HR transactions, resolving production issues, and responding to questions. This role partners with employees, department managers, HR Partners, Payroll, and other teams to keep HR processes running smoothly and employee data accurate. You will report to the HRIS Operations Supervisor.

This is a hybrid role based in our Norfolk, Virginia office. You can typically expect to work in the office three days per week.

Responsibilities:

• Be the primary contact for employee HR inquiries, partnering with the appropriate teams to provide clear, guidance.
• Work with department managers and HR Partners to gather information, process employee transactions, and maintain accurate employee data in Workday.
• Process complex administrative transactions and participate in Workday HR system workflows.
• Troubleshoot Workday production issues across HCM modules, including HCM Core, Recruiting, Time and Attendance, and Compensation; resolve related support tickets involving HR processes and employee data.
• Support biweekly payroll processing by reviewing and validating payroll transactions and inputs, processing vacation payouts, and managing paid time off (PTO) adjustments in Workday following established procedures.
• Work with Payroll and other teams, handling confidential information.
• Help with user acceptance testing, configuration and reporting requests, and testing for biannual Workday releases.
• Build and upload Enterprise Interface Builder (EIB) files for employee and company changes.
• Help employees use HR-related technology by answering questions and contributing to user enablement and training.
• Develop training materials using Google Sites.
• Manage end-user channels and the team email group, responding to inquiries from employees, HR Partners, and managers.
• Audit HR processes and employee transactions to support data quality and integrity; follow security and data-handling protocols.
• Manage a varied daily workload, reprioritizing to complete incoming transactions and department requests.
• Take on other tasks as assigned.
• 2+ years of experience working with Workday HCM processing HR transactions.
• Solid awareness of how human resources transactions influence payroll processing, financial reporting, and broader operational tasks.
• At least one year of experience using Microsoft Excel, including formulas and pivot tables.
• You know how to provide clear, professional guidance.
• Care for the impact your work can have across related processes.
• You are resolution-oriented.
• You have strong attention to detail.

Preferred qualifications:

• Hands-on experience with Workday Payroll processing.
• A bachelor's degree in business, information systems, or a related field, or an equivalent combination of education and experience.
• Familiarity with additional Workday modules and teams, such as Benefits, Payroll, Finance, Security and Integrations.

#LI-Hybrid

REQ-020890

Additional Compensation and Benefits:

For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, employee stock purchase plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.

For roles outside of the U.S., information on benefits will be provided during the interview process.

The annual base pay range for this role is between:

$55,000 - $65,000 USD

Candidate Use of GenAI Tools:

We’re excited to learn more about you and your experience. To keep our hiring process as fair and authentic as possible, we ask that you submit your own work and not use GenAI tools to generate substantive content during the application and interview process.

If you’re an engineering candidate, we’ll let you know what specific GenAI tools you are permitted to use for your technical assessment.

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