HR Operations Specialist

Nedap Inc; Burlington (MA); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Remote options

Paid time off

Parental leave

401(k) matching

Job summary

Nedap is seeking a detail-oriented HR Operations Specialist in Burlington, MA. This hybrid role partners with the Director of Human Resources to build a scalable HR department and manage onboarding, benefits, policies, performance, and total rewards, while ensuring data integrity and regulatory compliance.

Responsibilities include HR records, payroll coordination, people analytics, and employee support. Travel up to 10% domestically and internationally, including visits to the Netherlands

Qualifications

• Bachelor’s degree in a related field and 3+ years of HR operations experience.
• Knowledge of HR administration, benefits, payroll coordination, and employment law compliance.
• Experience improving HR processes for efficiency and employee experience.
• Excellent communication and interpersonal skills with the ability to build relationships across all levels.
• High level of professionalism, discretion and integrity handling confidential information.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Analytical mindset with experience using HR metrics and reporting.
• Experience in a dynamic, high-growth environment; BambooHR or similar HRIS preferred.

Responsibilities

• Own and maintain employee records, HR systems, and core HR processes with data accuracy and compliance.
• Administer employee benefits programs and support renewals/open enrollment; contribute to compensation reviews.
• Maintain compliance with employment laws and manage HR policies and training initiatives.
• Partner with Finance to ensure accurate payroll processing and confidential handling of HR data.
• Track HR metrics, prepare analyses, and identify opportunities to improve HR processes and systems.
• Serve as a trusted resource for employees and managers on HR policies and programs.

Skills

HR administration

Benefits administration

Payroll coordination

Employment law compliance

Communication skills

Analytical mindset

HR metrics & reporting

Education

Bachelor's degree in a related field

Tools

BambooHR

Job description

Originally founded in 1929 in the Netherlands, Nedap is a global technology company dedicated to creating innovative, high-impact solutions that improve everyday work. With over 1,000 employees worldwide, Nedap is recognized as a global leader in RFID platform solutions, driving digital transformation across multiple industries.
In North America, Nedap has been operating for nearly 15 years and continues to scale rapidly across three key markets. As the organization accelerates its growth in North America, we are hiring a detail-oriented, process-driven HR Operations professional to partner with the Director, Human Resources and assist in the build of a scalable HR department.

As an HR Operations Specialist, you will help ensure the smooth and effective operation of HR processes and technology to enhance the overall employee experience. You will support the design and implementation in multiple HR areas including onboarding/offboarding, benefits, policies, performance management, and the total rewards process.

Key responsibilities:

• HR Operations & Employee Lifecycle Management: Own and maintain employee records, HR systems, and core HR processes while ensuring data accuracy, compliance, and a seamless employee experience throughout the employee lifecycle, including onboarding and offboarding.
• Benefits & Total Rewards Administration: Administer employee benefits programs, support annual benefit renewals and open enrollment, provide day-to-day employee support on benefits-related matters, and contribute to compensation review processes.
• HR Compliance & Policy Management: Maintain compliance with federal, state, and local employment laws and regulations, oversee the review and updating of employee policies and handbooks, and coordinate HR training initiatives for employees and managers.
• Payroll & HR Administration: Partner with Finance to ensure accurate and timely payroll processing through the maintenance of complete employee data and documentation while handling all HR matters with a high degree of confidentiality and professionalism.
• People Analytics & Process Improvement: Track and report HR metrics, prepare ad hoc analyses, and continuously identify opportunities to improve HR processes, systems, and overall operational effectiveness.
• Employee Support & HR Partnership: Serve as a trusted resource for employees and managers by providing guidance on HR policies, programs, and processes, while supporting broader HR initiatives and projects as needed.

What we’re looking for:

• Bachelor's degree in a related field and 3+ years of experience in HR Operations, People Operations, HR Shared Services, or a broad HR Generalist role.
• Strong knowledge of HR administration, benefits, payroll coordination, and employment law compliance.
• Experience managing and improving HR processes with a focus on efficiency, accuracy, and employee experience.
• Excellent communication and interpersonal skills, with the ability to build strong relationships across all levels of the organization.
• High level of professionalism, discretion, and integrity when handling confidential information.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
• Analytical mindset with experience using HR metrics and reporting to support decision-making.
• Experience in a dynamic, high-growth environment is preferred.
• Experience with BambooHR or similar HRIS is preferred.

Other requirements:

• This is a hybrid role based in Burlington, MA, requiring in-office presence two days per week
• Domestic and international travel (10%), including trips to our headquarters in the Netherlands

What We Offer

• Competitive salary
• Health, dental, and vision insurance
• 401(k) with company match
• Life, LTD, and STD insurance coverages
• Flexible work hours and remote options
• Paid time off (PTO) and parental leave
• A professional environment that supports personal and professional growth — “First People, then Technology”

Nedap is proud to be anEqual Opportunity Employer, committed to fostering a diverse, inclusive, and equitable work environment where every individual is valued and empowered to thrive. Nedap provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, color, sex, disability, national origin, race, religion, veteran status, or any other characteristic protected by federal, state or local laws.