HR Operations Manager | $25/hr Remote

Crossing Hurdles; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading talent management firm in the United States is looking for a candidate to manage large-scale onboarding and strengthen relationships with enterprise clients. You will primarily focus on supporting AI training and data operations, ensuring smooth operations for remote contributors. Ideal candidates possess strong client communication skills and must be data-driven, leading outcomes across AI deployments with clarity. This role is designed for someone comfortable managing large distributed teams.

Qualifications

• Proven experience managing large-scale onboarding and distributed teams.
• Strong client communication and customer management skills required.
• Deep ownership mindset and ability to operate independently.

Responsibilities

• Run large-scale onboarding for distributed talent cohorts.
• Build and maintain strong relationships with enterprise clients.
• Drive customer success outcomes across ongoing AI deployments.

Skills

Client communication

Customer management

Data-driven approach

Excellent written communication

Job description

• Run large-scale, high-velocity onboarding for distributed talent cohorts.
• Activate and manage global talent pools supporting AI training and data operations.
• Build and maintain strong, trust-based relationships with enterprise clients.
• Anticipate and resolve operational blockers with speed and clarity.
• Drive customer success outcomes across ongoing AI deployments.
• Track and report weekly performance metrics and milestones with high signal.

Requirements

• Proven experience managing large-scale onboarding and distributed teams.
• Strong client communication and customer management skills.
• Deep ownership mindset with the ability to operate independently.
• Comfort leading 100+ contributors in remote environments.
• Data-driven approach with experience using dashboards, KPIs, and performance metrics.
• Excellent written communication skills—clear, structured, and direct.