HR Operations Manager

MathWorks; Natick (MA); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

A leading software development company is seeking an HR Operations Manager in Natick, MA. You will lead HR operations, focusing on benefits administration and onboarding while driving process improvements through automation. The ideal candidate should have at least 7 years of experience in HR, strong analytical and communication skills, and expertise in HR systems like Workday. The position offers a full-time role with a hybrid working model.

Qualifications

• Demonstrated experience in benefits administration, leave management, onboarding, and HR data management.
• Proven success in leading, developing, and scaling HR operations teams.
• Strong analytical skills with a data-driven approach to problem-solving.
• Expertise in HR systems, particularly Workday; experience with automation and process improvement tools.
• Excellent communication and project management skills.
• In-depth knowledge of U.S. employment law and HR compliance.
• 7 years of professional work experience, including 2 years in management.

Responsibilities

• Lead, mentor, and develop the HR operations team.
• Oversee end-to-end HR operations including benefits and onboarding.
• Ensure compliance with U.S. regulations and global policies.
• Communicate HR policies and support employees.
• Identify and implement scalable HR processes and automation.

Skills

Benefits administration

Leave management

Onboarding

HR data management

Analytical skills

Communication skills

Project management

HR compliance knowledge

Communication

Project management

Education

Bachelor’s degree

Tools

Workday

Job description

HR Operations Manager – MathWorks

Join our team to lead the efficiency, scalability, and excellence of our HR operations function. As part of a global HR Operations team, you will drive key HR operational processes including benefits administration, leave management, onboarding, and HR data management, with a strong focus on automation, analytics, and process improvement.

MathWorks offers a hybrid work model that enables staff to split their time between office and home, providing the advantage of both in‑person collaboration and flexible at‑home life.

Key Responsibilities

Leadership & Team Development

• Lead, mentor, and develop a high‑performing HR operations team.
• Foster a culture of continuous improvement, collaboration, and innovation.
• Drive team engagement, capability building, and career development.

HR Operations Management

• Oversee end‑to‑end HR operations, including benefits administration, leave and accommodation management, onboarding, and employee data management.
• Ensure policies and processes comply with U.S. federal, state, and local regulations as well as global company policies.
• Partner with global HR, payroll, and other cross‑functional teams to ensure seamless HR processes.

Communication & Employee Support

• Clearly communicate HR policies, programs, and processes to employees at all levels, ensuring understanding and accessibility.
• Develop and deliver employee‑facing resources, trainings, and FAQs to support HR initiatives and promote transparency.
• Serve as an escalation point for complex employee inquiries, providing expert guidance and support.

Process Improvement & Automation

• Identify, design, and implement scalable HR processes.
• Leverage Workday and other technologies to drive automation and efficiency.
• Initiate HR operations projects and solutions focused on process optimization.

Data Management & Analytics

• Ensure the integrity, security, and accuracy of employee data.
• Develop and manage HR metrics, dashboards, and analytics to inform decision‑making.
• Provide insights and recommendations to senior leadership on HR trends and opportunities.

Qualifications

• Demonstrated experience in benefits administration, leave management, onboarding, and HR data management.
• Proven success in leading, developing, and scaling HR operations teams.
• Strong analytical skills with a data‑driven approach to problem‑solving.
• Expertise in HR systems, particularly Workday; experience with automation and process improvement tools.
• Experience driving automation and leveraging technology in HR operations.
• Excellent communication and project management skills.
• In‑depth knowledge of U.S. employment law and HR compliance.
• Bachelor’s degree and 7 years of professional work experience (or equivalent); 2 years management experience required.

Employment Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Human Resources
• Industries: Software Development