HR Operations Lead - Public Safety

City of Chicago; Chicago (IL); On-site; USD 125,000 - 142,000; Full time

Job summary

City of Chicago is seeking an Assistant Director in the Office of Public Safety Administration (OPSA). This role leads a major division, directing staff and operations to improve City infrastructure, services, and programs.

The position requires extensive leadership experience, strategic oversight, and expertise in personnel/payroll matters, with responsibilities spanning budgeting, contracts, and compliance. Located at Public Safety Headquarters, typical hours are M-F.

Qualifications

• Five or more years in a related leadership/managerial role.
• Experience directing staff, programs, or projects.
• Proven ability to develop and implement plans, policies, and procedures.

Responsibilities

• Lead and direct staff in an operational division within OPSA.
• Manage daily operations: assign work, set expectations, evaluate performance.
• Coordinate with management to develop strategic plans and implement changes.
• Provide guidance on personnel, payroll, and labor matters and ensure legal compliance.
• Oversee personnel processing, hiring, payroll, investigations support, and training compliance.
• Review escalated actions for accuracy and policy alignment; troubleshoot issues.
• Implement department directives, monitor performance, and manage resources.
• Develop performance metrics to track efficiency and service delivery.
• Prepare reports and briefings for leadership and stakeholders.
• Serve as liaison with departments, agencies, and consultants on projects.

Skills

Leadership

Staff supervision

Strategic planning

Operations management

Budgeting

Policy compliance

Education

Associate degree

Bachelor's degree

Master's degree

Job description

City of Chicago is seeking an Assistant Director in the Office of Public Safety Administration (OPSA). This role leads a major division, directing staff and operations to improve City infrastructure, services, and programs.

The position requires extensive leadership experience, strategic oversight, and expertise in personnel/payroll matters, with responsibilities spanning budgeting, contracts, and compliance. Located at Public Safety Headquarters, typical hours are M-F.