HR Operations Assistant

Goldencustomercare; Memphis (TN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Healthcare coverage

Charitable giving

Paid sick days

401k match

Employee stock ownership plan

Tuition reimbursement

Company events

Job summary

Golden Bolt is seeking an HR Operations Assistant to provide vital administrative and operational support to the HR team across two distribution facilities in Memphis. You will act as the front-facing representative, delivering excellent service to employees, visitors, and leadership while balancing daily tasks with broader HR initiatives.

The ideal candidate is detail-oriented, dependable, and possesses strong communication and interpersonal skills in a multicultural, fast-paced environment.

Qualifications

• Customer-focused mindset with strong interpersonal skills.
• Excellent verbal and written communication across diverse groups.
• Ability to manage multiple administrative tasks accurately.
• Collaborative approach with cross-functional teams.
• Dedication to reliability, confidentiality, and professional conduct.

Responsibilities

• Provide on-site administrative support and HR coordination across facilities.
• Serve as the on-site HR contact, welcoming employees and visitors.
• Coordinate and support annual HR events (e.g., company picnic, holiday party).
• Manage the employee store and inventory for both facilities.
• Oversee office supplies and ensure efficient operations at both sites.
• Post and maintain internal HR communications via boards and channels.
• Support onboarding, engagement, and recognition initiatives for culture.
• Communicate clearly with employees, leadership, and visitors in a multicultural setting.
• Travel regularly between distribution centers to provide consistent HR support.

Skills

Customer Service

Clear Communicator

Detail-Oriented

Organizational Skills

Bilingual Spanish (preferred)

Education

High school diploma or GED

Associate or Bachelor’s in HR/Business

Job description

We’re Looking For A: HR Operations Assistant

Golden Bolt is the connecting link between some of the largest health, wellness, beauty, and pet brands online and their customers. We deliver cutting-edge wellness solutions to customers all over the country — and across the globe.

Location: Memphis, TN

Schedule: M-F 9:00-5:30 pm

What You’ll Be Doing: The Human Resources Operations Assistant provides vital administrative and operational support to the HR team across multiple distribution facilities. This role serves as the front-facing representative of the organization, ensuring employees, visitors, and leadership experience excellent customer service and professional engagement.

The ideal candidate is detail-oriented, dependable, and demonstrates exceptional communication and interpersonal skills while working in a multicultural and fast-paced distribution environment. This individual must be proactive, organized, and able to balance daily administrative responsibilities with larger HR initiatives and events.

• Provide on-site administrative support and coordination across both facilities to ensure consistency in communication and HR practices.
• Serve as the primary HR contact on-site, maintaining a professional and welcoming presence at the reception area.
• Coordinate and support annual HR events such as the Mid-Year Company Picnic and End-of-Year Holiday Party.
• Manage the employee store and maintain adequate inventory levels for both facilities.
• Oversee and replenish office supplies, ensuring efficient operations across both sites.
• Post and maintain internal HR communications through message boards and alternative channels.
• Support onboarding, engagement, and recognition initiatives to strengthen employee culture.
• Communicate clearly and consistently with employees, leadership, and visitors in a multicultural environment.
• Travel regularly between distribution centers to provide consistent HR support and presence.
• Maintain confidentiality, professionalism, and reliable attendance as conditions of employment for this on-site role.

Preferred Qualifications (Note: These are preferred and not required. We strongly encourage you to apply even if you don’t tick ALL of these boxes.):

• Customer Focused: Demonstrates exceptional customer service and professionalism when interacting with employees, leadership, and external visitors.
• Clear Communicator: Communicates consistently, clearly, and concisely across all levels and cultural backgrounds.
• Detail-Oriented & Organized: Maintains accuracy and efficiency in managing multiple administrative priorities.
• Collaborative: Builds strong, positive working relationships across departments and levels of the organization.
• Dependable & Accountable: Follows through on commitments, meets deadlines, and upholds high standards of reliability.
• Adaptable: Thrives in a fast-paced, evolving distribution environment and adjusts quickly to changing priorities.
• Safety & Professionalism: Models safe workplace behavior and maintains a professional demeanor at all times.
• Results-Driven: Takes initiative and is committed to driving deliverables to completion.
• Culturally Aware: Communicates respectfully and effectively in a diverse, multicultural workforce
• High school diploma or equivalent; associate or bachelor’s degree in Human Resources, Business Administration, or related field
• Minimum 2–3 years of administrative experience, preferably in HR, operations, or a distribution/logistics/manufacturing environment
• Experience supporting HR or Operations within a distribution or manufacturing environment (preferred)
• Event planning or coordination experience (preferred)
• Bilingual/Spanish (preferred)

Golden Perks & Benefits:

• Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
• Through our charity sponsorships, you can make a positive impact on communities worldwide. We’ve donated over $6.1 million to date.
• 6 paid sick and mental health days, an Employee Assistance Program and additional mental health benefits, because we take a holistic approach to your well-being.
• We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career.
• Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock.
• Tuition reimbursement program, which reimburses eligible tuition expenses up to specified amounts, empowering you to invest in your ongoing growth and development.
• Company events, like our annual company picnic and Cinco de Mayo parties, designed to cultivate connections and enhance work‑life balance.

We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.