HR & Office Operations Specialist

ZKTeco Workforce Management; Tampa (FL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Profit sharing

Company parties

Competitive salary

Bonus based on performance

Job summary

ZKTeco WFM is seeking an HR & Office Operations Specialist to support our ~25-person U.S. team in Tampa. This role blends payroll, benefits, HR administration with office operations, travel coordination, reporting, and general operational support.

You will partner with the Operations Manager and CEO, thinking independently to resolve issues and ensure tasks are completed without constant supervision.

Qualifications

• 2–5 years of experience in HR administration, payroll, office operations, or a similar role.
• Payroll and employee administration experience preferred.
• Familiarity with employee benefits and basic HR processes.
• Strong Excel and general computer skills.
• Excellent organization and attention to detail.
• Strong numerical and analytical skills.
• Professional written and verbal communication.
• Ability to handle confidential information appropriately.
• Comfortable following up with employees and managers.
• Ability to manage multiple responsibilities and deadlines.
• Ability to learn new systems and processes quickly.
• Bachelor's degree preferred but not required.

Responsibilities

• Coordinate accurate, timely payroll; maintain payroll, PTO, leave, and employee records; and respond to routine payroll and HR questions
• Manage benefits enrollment, changes, terminations, and annual renewals while coordinating with payroll providers, insurance brokers, and benefit providers
• Support onboarding and offboarding, maintain required employee files and HR documentation, and help administer company HR policies consistently
• Manage day-to-day office administration and vendors, coordinate employee travel and hotels, and track recurring renewals, deadlines, and operational commitments
• Collect recurring reports from department managers, follow up on outstanding reports and action items, and prepare spreadsheets and management information as needed
• Support the Operations Manager and CEO with special projects and operational priorities
• Identify administrative and operational issues, help drive them to resolution, and improve internal processes, documentation, and operating efficiency

Skills

HR administration

Payroll

Office operations

Excel

Organization

Communication

Confidential information

Education

Bachelor's degree preferred

Tools

Payroll software

HRIS systems

Microsoft Excel

Job description

Benefits

• Dental insurance
• Health insurance
• Profit sharing
• Company parties
• Competitive salary
• Bonus based on performance

About ZKTeco WFM

ZKTeco WFM is The Workforce Data Collection Company.

Headquartered in Tampa, Florida, we provide enterprise time clocks, workforce data collection applications, cloud technology, integrations, and services to organizations and workforce software companies.

We are a growing technology company with a hands-on culture focused on accountability, execution, operational efficiency, and continuous improvement.

About the Role

We are looking for a smart, organized, resourceful, and dependable HR & Office Operations Specialist to support our approximately 25-person U.S. organization.

Because we are a smaller organization, this is not a traditional HR-only position. The role combines payroll, benefits and HR administration with office operations, travel coordination, management reporting, and general operational support.

You will work closely with the Operations Manager and CEO. We are looking for someone who can think logically, work independently, solve problems, and make sure things get done without requiring constant follow-up.

Key Responsibilities

• Coordinate accurate, timely payroll; maintain payroll, PTO, leave, and employee records; and respond to routine payroll and HR questions
• Manage benefits enrollment, changes, terminations, and annual renewals while coordinating with payroll providers, insurance brokers, and benefit providers
• Support onboarding and offboarding, maintain required employee files and HR documentation, and help administer company HR policies consistently
• Manage day-to-day office administration and vendors, coordinate employee travel and hotels, and track recurring renewals, deadlines, and operational commitments
• Collect recurring reports from department managers, follow up on outstanding reports and action items, and prepare spreadsheets and management information as needed
• Support the Operations Manager and CEO with special projects and operational priorities
• Identify administrative and operational issues, help drive them to resolution, and improve internal processes, documentation, and operating efficiency

What We're Looking For

• 2–5 years of experience in HR administration, payroll, office operations, business administration, or a similar role
• Payroll and employee administration experience preferred
• Familiarity with employee benefits and basic HR processes
• Strong Excel and general computer skills
• Excellent organization and attention to detail
• Strong numerical and analytical skills
• Professional written and verbal communication
• Ability to handle confidential information appropriately
• Comfortable following up with employees and managers
• Ability to manage multiple responsibilities and deadlines
• Ability to learn new systems and processes quickly
• Bachelor's degree preferred but not required

Most importantly, we are looking for someone who is smart, logical, independent, and accountable. You don't need to know every answer, but you should be able to research an issue, understand it, ask the right questions, and drive it toward resolution.

Compensation & Benefits

• $50,000–$60,000 base salary
• Up to 20% combined annual Performance Bonus & Profit Sharing
• Health insurance options
• Paid time off
• Company holidays
• Professional growth opportunities

Starting salary will depend on experience and the ability to independently manage the responsibilities of the position.

What Success Looks Like

Payroll is accurate and on time. Benefits and insurance renewals are handled properly. PTO records are current. HR policies are consistently administered. Travel and office needs are organized. Management reports arrive when expected. Follow-ups are completed and deadlines aren't missed. When something needs attention, you don't simply identify the problem. You take ownership, determine the next step, and help get it resolved.

Why Join ZKTeco WFM?

This is an opportunity for someone who wants more responsibility and variety than a traditional HR or administrative position.

You will work closely with company leadership and gain hands‑on experience across payroll, HR, benefits, office operations, management reporting, and business operations.

ZKTeco WFM

The Workforce Data Collection Company.

Every Punch Matters.