HR & Office Administrator

hassle-free-home-services; Rockville (MD); On-site; USD 42,000 - 62,000; Full time

Job summary

hassle-free-home-services is seeking an HR and Office Administrator to own the operational backbone of our employee lifecycle and compliance work: onboarding, benefits administration, payroll deductions, state registrations, licensing, and insurance support.

This is a high-trust role where small mistakes have real consequences. The right person treats a missed deadline or a mistyped deduction as unacceptable and builds systems so nothing falls through the cracks.

Qualifications

• 3+ years in HR administration, office management, bookkeeping, or a similar operations role.
• Attention to detail is a core requirement.
• Experience with QuickBooks (payroll and employee records) preferred
• Familiarity with benefits administration platforms
• Comfort navigating government agencies, tax registrations, and licensing requirements, or the resourcefulness to figure them out
• Strong organizational systems: you track deadlines proactively, you don't wait to be reminded
• Discretion with confidential employee and company information
• Clear, professional written communication

Responsibilities

• Employee Onboarding: Send onboarding paperwork and Workforce invites to new hires; create employee profiles in QuickBooks.
• Collect and upload completed onboarding documents to employee folders; complete I-9 verification in QuickBooks.
• Coordinate travel and hotel bookings for out-of-state new hires.
• Register new hires with the appropriate state agencies.

Skills

Attention to detail

Strong organizational skills

Discretion with confidential info

Clear written communication

Tools

QuickBooks

Employee Navigator

HR software

Job description

About the Role

We're hiring an HR and Office Administrator to own the operational backbone of our employee lifecycle and compliance work: onboarding, benefits administration, payroll deductions, state registrations, licensing, and insurance support. This is a high-trust role where small mistakes have real consequences. The right person treats a missed deadline or a mistyped deduction as unacceptable and builds systems so nothing falls through the cracks.

This is not a stepping-stone generalist role with vague responsibilities. The work is concrete, recurring, and detail-heavy. If you find genuine satisfaction in a clean checklist, a reconciled record, and a filing submitted three days early, you'll thrive here.

What You'll Do

Employee Onboarding

• Send onboarding paperwork and Workforce invites to new hires; create employee profiles in QuickBooks
• Collect and upload completed onboarding documents to employee folders; complete I-9 verification in QuickBooks
• Coordinate travel and hotel bookings for out-of-state new hires
• Register new hires with the appropriate state agencies

Benefits & Payroll Support

• Add new employees to Employee Navigator and manage enrollment changes
• Facilitate annual open enrollment from start to finish
• Update employee healthcare deductions in QuickBooks once coverage begins
• Complete forms related to annual healthcare reporting and open enrollment
• Process child support orders and workers' compensation requirements

Performance Reviews

• Run the annual performance review cycle: prepare forms for Regional Managers, distribute to employees, track completion and compensation adjustments

Regulatory & Licensing

• Manage registrations when we enter new markets, including state tax account setup
• Research, apply for, and maintain required trade licenses across our markets
• Track renewal deadlines and submit renewals on time, every time

Insurance

• Support the annual insurance audit
• Manage and provide insurance documentation as requested by hiring managers and customers

General Administration

• Track employee Google reviews, vendor referrals, and associated payments
• Take on additional administrative projects as assigned

What We're Looking For

• 3+ years in HR administration, office management, bookkeeping, or a similar operations role
• Attention to detail is a core requirement.
• Experience with QuickBooks (payroll and employee records) preferred
• Familiarity with benefits administration platforms
• Comfort navigating government agencies, tax registrations, and licensing requirements, or the resourcefulness to figure them out
• Strong organizational systems: you track deadlines proactively, you don't wait to be reminded
• Discretion with confidential employee and company information
• Clear, professional written communication