HR Manager

ZRS MANAGEMENT LLC; Town of Texas (WI); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Flexible 401K

Employee Assistance Program

Job summary

ZRS Management LLC is seeking an innovative HR Manager to partner with leadership in a fast-paced multifamily property management environment. You will guide employee relations, performance management, talent development, and compliance while shaping organizational effectiveness.

This role leads a small team of 2-3 HR professionals, drives strategic initiatives, and uses HR data and AI tools to improve reporting, coaching, and processes. Local candidates in Dallas, TX or Orlando, FL preferred.

Qualifications

• 5+ years of progressive HR experience, multi-site operations preferred.
• Experience managing a small team of HR professionals.
• Experience in Multifamily Property Management, Hospitality or Retail preferred.

Responsibilities

• Manage day-to-day HR operations: employee relations, benefits administration, workers' compensation, performance reviews, policy interpretation.
• Conduct workplace investigations and provide practical solutions to minimize risk.
• Serve as Tier 2 escalation for complex employee relations matters.
• Coach leaders through employee relations, performance management, organizational change, and succession planning.
• Lead and implement HR initiatives to improve leadership effectiveness and operational efficiency.
• Analyze workforce trends and HR metrics to identify opportunities and proactive solutions.
• Ensure compliance with federal, state, and local employment laws and company policies; stay current on HR best practices.
• Leverage HR technology, including AI tools, to improve efficiency and decision-making.

Skills

Team leadership

Business acumen

Coaching

Communication

Microsoft Excel

Workday HCM

Education

Bachelor's degree in HR

SHRM/HRCI certification

Tools

Workday HCM

Job description

Job Description

Job Description: We're looking for an innovative, proactive HR Manager who thrives in a fast-paced, Multifamily Property Management company. As a trusted business partner, you will support managers and the leadership team by providing guidance on employee relations, performance management, talent development, leadership coaching, compliance, and organizational effectiveness. This role is more than traditional HR — it requires strategic thinking, strong business acumen, and a passion for driving continuous improvement. We're looking for someone has a proven track record of successfully managing day-to-day HR operations while also identifying opportunities for improvement, leading meaningful initiatives, and delivering measurable business results.

Responsibilities

• Manage the day-to-day HR operations, including employee relations, benefits administration, workers' compensation, performance reviews, and policy interpretation.
• Conduct and oversee workplace investigations and provide practical, business-focused solutions that minimize organizational risk.
• Serve as the Tier 2 escalation for complex employee relations matters.
• Lead, coach, and develop a team of 2-3 HR professionals, providing guidance, support, and accountability.
• Coach leaders through employee relations, performance management, organizational change, talent development, and succession planning.
• Lead and implement HR initiatives that produce measurable improvements in leadership effectiveness, operational efficiency, or other key business outcomes.
• Analyze workforce trends and HR metrics to identify opportunities and recommend proactive solutions.
• Identify opportunities to simplify, improve, and modernize HR processes, challenging the status quo and implementing solutions that create meaningful business value.
• Ensure compliance with federal, state, and local employment laws and company policies, and stay current on changing employment laws and HR best practices.
• Leverage HR technology, including AI tools, to improve efficiency, reporting, decision-making, and service delivery.

Qualifications

• The ideal candidate Has managed a small team of HR professionals.
• Has worked in a Multifamily Property Management, Hospitality or Retail industry.
• Is comfortable navigating ambiguity and making sound decisions in a fast-paced environment.
• Is a self-starter who takes ownership, works independently, and thrives with minimal supervision.
• Has strong critical thinking, problem-solving, and decision-making skills.
• Has strong business acumen with excellent coaching, communication, and relationship-building skills.
• Is proficient in Microsoft Office, including Excel. Advanced level skills.
• Is an experienced user of Workday HCM.
• Qualifications Bachelor's degree in Human Resources, Business, or related field preferred.
• 5+ years of progressive HR experience, preferably supporting multi-site operations.
• Hospitality, retail, property management, or similar industry experience preferred.
• SHRM or HRCI certification is a plus.

Hybrid role (3 - 4 days in the office) based in Dallas, TX or Orlando, FL.

Local candidates only; relocation is not available.

ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

To meet the challenges of our growing business, ZRS is seeking skilled professionals who are highly motivated team players with the ability to work in a fast-paced environment. They must possess strong customer service skills and strong organizational and technical skills. If you possess the right attitude, dedication, and training, you can have a long, successful career at ZRS.

Benefits

• Healthcare The health and wellness of our team is a top priority for us. We offer health insurance to all of our teams, including Medical, Dental, Vision, Disability, and Life. We also offer an Employee Assistance Program (EAP) that cares for the mental health and wellness of our team members; this extends to their family members as well.
• Financial We not only offer paid time off, but we also provide floating holidays that can be used as desired (volunteering, voting, or a mental health day). ZRS also provides flexible 401K plans to set up our teams with a successful and safe future.
• Live Well ZRS is committed to promoting healthy living and lifestyles. We offer credits for fitness programs, incentives for annual check-ups with a physician, and discount programs for pet insurance.