HR Manager

Frazer Jones; New York (NY); On-site; USD 110,000 - 170,000; Full time

Job summary

Frazer Jones is recruiting for an HR Manager to support a global luxury retail and e-commerce organization in New York. This standalone role partners with North American leaders to guide employee relations, performance management, talent development, organizational design and culture initiatives.

The successful candidate will operate with autonomy, directly influencing people outcomes and business performance across the NY team and broader NA operations.

Qualifications

• 5+ years of HR Business Partner or HR Manager experience.
• Strong employee relations expertise and sound people judgment.
• Experience partnering with and influencing business leaders.
• Knowledge of U.S. employment law, particularly New York.
• HR experience in luxury, fashion, retail, e-commerce, hospitality, consumer products, or other customer-centric environments.

Responsibilities

• Serve as the trusted HR advisor to leaders and employees across people-related matters.
• Coach managers on employee relations, performance, engagement and development.
• Lead performance management and talent review processes.
• Support workforce planning, organizational design and change initiatives.
• Drive employee engagement and culture-building efforts.
• Advise on HR policies, employment law, and people best practices.
• Partner with global HR colleagues to deliver a consistent employee experience.
• Support the employee lifecycle from onboarding through offboarding.

Skills

HR Business Partner

Employee relations

Performance management

Talent development

Organizational credibility

Stakeholder management

Change management

Job description

HR Manager | Global Luxury Retail & E-Commerce | New York

We're exclusively retained by a global luxury retail and e-commerce organization to appoint an HR Manager supporting its North American business.

This is a highly visible standalone HR role supporting a client group of approximately 50 employees. Acting as the lead HR partner for the business, you'll work directly with leaders and employees across employee relations, performance management, talent development, organizational effectiveness, engagement, and culture.

The role offers significant autonomy and ownership, making it ideal for someone who enjoys being close to the business and influencing decisions that directly impact people and performance.

Why This Opportunity Stands Out

• Lead HR for a growing North American business
• Direct partnership with business leaders and key decision-makers
• Broad scope across employee relations, talent, engagement, and organizational effectiveness
• Opportunity to shape culture and employee experience
• International exposure within a globally recognized luxury organization
• Entrepreneurial environment with the backing of an established global business

What You'll Be Doing

• Serve as the trusted HR advisor to leaders and employees across all people-related matters
• Coach managers on employee relations, performance, engagement, and development
• Lead performance management and talent review processes
• Support workforce planning, organizational design, and change initiatives
• Drive employee engagement and culture-building efforts
• Advise on HR policies, employment law, and people best practices
• Partner with global HR colleagues to deliver a consistent employee experience
• Support the employee lifecycle from onboarding through offboarding

What We're Looking For

• 5+ years of HR Business Partner or HR Manager experience
• Strong employee relations expertise and sound people judgment
• Experience partnering with and influencing business leaders
• Knowledge of U.S. employment law, particularly New York
• HR experience in luxury, fashion, retail, e-commerce, hospitality, consumer products, or other customer-centric environments
• Ability to operate independently and build credibility quickly
• Strong communication and stakeholder management skills

Ideal HR backgrounds

The Right Person

We're looking for someone who combines strong business partnership skills with a hands-on approach to HR. Someone who can build trust quickly, navigate sensitive employee situations, coach leaders effectively, and serve as a valued advisor across the organization.

If you're looking for an opportunity with real ownership, visibility, and the ability to make a meaningful impact within a global luxury business, we'd love to hear from you.