HR Manager

ZRS Management; Dallas (TX); Hybrid; USD 85,000 - 125,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

ZRS Management is seeking an innovative HR Manager in Dallas, TX to partner with managers and leadership, guiding employee relations, performance, talent development, and compliance in a fast-paced multifamily environment.

The role blends strategic thinking with hands-on HR operations, leading a small team, implementing initiatives, and leveraging HR technology, including AI tools, to enhance reporting and service delivery.

Qualifications

• 5+ years of progressive HR experience supporting multi-site operations.
• Experience in Multifamily Property Management, Hospitality or Retail preferred.
• Hybrid role based in Dallas, TX with local candidates

Responsibilities

• Manage day-to-day HR operations, including employee relations, benefits, workers' compensation, performance reviews, and policy interpretation.
• Conduct and oversee workplace investigations with practical, business-focused solutions.
• Serve as Tier 2 escalation for complex employee relations matters.
• Lead and coach a team of 2–3 HR professionals, providing guidance, support, and accountability.
• Lead HR initiatives to improve leadership effectiveness and operational efficiency.
• Analyze workforce trends and HR metrics to identify opportunities and proactive solutions.
• Ensure compliance with federal, state, and local employment laws and company policies.
• Leverage HR technology, including AI tools, to improve efficiency, reporting, decision-making, and service delivery.

Skills

Leadership & coaching

Employee relations

HR analytics

Policy interpretation & compliance

Education

Bachelor's degree in HR/Business/related field

SHRM or HRCI certification

Tools

Workday HCM

Microsoft Excel

Job description

Job Description:We're looking for an innovative, proactive HR Manager who thrives in a fast-paced, Multifamily Property Management company. As a trusted business partner, you will support managers and the leadership team by providing guidance on employee relations, performance management, talent development, leadership coaching, compliance, and organizational effectiveness. This role is more than traditional HR — it requires strategic thinking, strong business acumen, and a passion for driving continuous improvement.We're looking for someone has a proven track record of successfully managing day-to-day HR operations while also identifying opportunities for improvement, leading meaningful initiatives, and delivering measurable business results.Manage the day-to-day HR operations, including employee relations, benefits administration, workers' compensation, performance reviews, and policy interpretation.Conduct and oversee workplace investigations and provide practical, business-focused solutions that minimize organizational risk.Serve as the Tier 2 escalation for complex employee relations matters.Lead, coach, and develop a team of 2–3 HR professionals, providing guidance, support, and accountability.Coach leaders through employee relations, performance management, organizational change, talent development, and succession planning.Lead and implement HR initiatives that produce measurable improvements in leadership effectiveness, operational efficiency, or other key business outcomes.Analyze workforce trends and HR metrics to identify opportunities and recommend proactive solutions.Identify opportunities to simplify, improve, and modernize HR processes, challenging the status quo and implementing solutions that create meaningful business value.Ensure compliance with federal, state, and local employment laws and company policies, and stay current on changing employment laws and HR best practices.Leverage HR technology, including AI tools, to improve efficiency, reporting, decision-making, and service delivery.The ideal candidateHas managed a small team of HR professionals.Has worked in a Multifamily Property Management, Hospitality or Retail industry.Is comfortable navigating ambiguity and making sound decisions in a fast-paced environment.Is a self-starter who takes ownership, works independently, and thrives with minimal supervision.Has strong critical thinking, problem-solving, and decision-making skills.Has strong business acumen with excellent coaching, communication, and relationship-building skills.Is proficient in Microsoft Office, including Excel. Advanced level skills.Is an experienced user of Workday HCMQualificationsBachelor's degree in Human Resources, Business, or related field preferred.5+ years of progressive HR experience, preferably supporting multi-site operations.Hospitality, retail, property management, or similar industry experience preferred.SHRM or HRCI certification is a plusHybrid role (3 - 4 days in the office) based in Dallas, TX or Orlando, FL. Local candidates only; relocation is not available.ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.