HR Investigations Specialist - Temporary Position

Jobgether

United States

Remote

USD 33,000 - 34,000

Full time

8 days ago

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Benefits offered by this job

Hourly pay
Remote work flexibility
Healthcare coverage
Paid time off
401(k) with match
Professional development

Job summary

Jobgether is seeking an HR Coordinator/Specialist to lead investigation intake, assess cases, and provide policy-based guidance across employee relations. You will manage the HR inbox, escalate complex issues, and support partners during investigations from a neutral stance.

The role emphasizes confidentiality, fairness, and collaboration. Remote-friendly within the United States, with a one-year contract and competitive benefits. Proficiency in Workday and MS Office is required.

Qualifications

  • Associates degree or equivalent professional experience in HR, business, communications or related field.
  • At least three years in HR, coordinator/assistant/specialist role with investigations or confidential case management.
  • Knowledge of HR practices, policies, and employment laws.
  • SHRM-CP or PHR certification is a plus.
  • Proficiency with Workday, SharePoint, and MS Office applications.

Responsibilities

  • Lead intake, investigation, and resolution of HR cases in a timely and compliant manner.
  • Assess information and provide policy-based, fair recommendations.
  • Manage HR inbox and route inquiries to appropriate teams.
  • Serve as primary contact for confidential inquiries and escalate when needed.
  • Coordinate suspensions and reinstatements in line with procedures.
  • Support HR business partners during investigations with accurate record keeping.
  • Protect confidentiality and manage risk with professional discretion.
  • Flexibly handle additional duties and extended hours when required.

Skills

Investigative analytics
Communication & conflict resolution
Organization & attention to detail
Confidentiality & professionalism
Collaboration & adaptability
Remote work readiness

Education

Associate degree in HR/Business or related field

Tools

Workday
SharePoint
Excel
PowerPoint
Word
Outlook

Job description

Accountabilities:
  • Investigation Management: Lead the intake, investigation, and resolution of HAD and AEN cases, carefully reviewing complex and sensitive information to determine appropriate next steps.
  • Case Assessment and Recommendations: Apply independent judgment to evaluate investigation findings, interpret relevant policies, and develop recommendations aligned with established procedures. Execute approved actions while ensuring consistency and fairness.
  • Employee Relations Support: Monitor and manage the Employee Relations team inbox, assess incoming inquiries, provide policy-based guidance, and direct matters to the appropriate teams when necessary.
  • APS-Related Inquiries: Serve as the primary contact for APS-related questions, using relevant knowledge to resolve issues independently when appropriate and identifying situations requiring escalation or cross-functional collaboration.
  • Suspension and Reinstatement Coordination: Oversee the implementation of IP suspensions and reinstatements, ensuring decisions follow established practices. Consult with the Employee Relations Manager when individual circumstances warrant consideration outside standard procedures.
  • Administrative Investigation Support: Partner with HR Business Partners during administrative investigations, serving as a neutral HR representative and ensuring records are accurate, complete, and consistent with investigative best practices.
  • Confidentiality and Risk Management: Protect sensitive employee information, exercise professional discretion, and handle complex employee relations matters with integrity, objectivity, and sound judgment.
  • Additional Responsibilities: Work flexible or extended hours when required and perform other duties as assigned.
Requirements:
  • Education: Associate degree in Human Resources, Business Administration, Communications, or a related field, or equivalent professional experience.
  • Professional Experience: At least three years of experience in an HR Coordinator, HR Assistant, or HR Specialist position, preferably involving employee relations, investigations, or confidential case management.
  • HR Knowledge: Understanding of human resources practices, internal policies, employee relations procedures, and applicable employment laws.
  • HR Certifications: SHRM-CP or PHR certification is considered an advantage.
  • Technical Proficiency: Experience using Workday, SharePoint, and Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
  • Investigative and Analytical Skills: Strong problem-solving abilities, critical thinking, sound judgment, and the ability to assess sensitive information objectively and develop practical, policy-aligned recommendations.
  • Communication and Conflict Resolution: Excellent written and verbal communication skills, with the ability to handle employee concerns professionally, resolve conflicts constructively, and communicate effectively with stakeholders at all organizational levels.
  • Organization and Attention to Detail: Strong organizational skills, accuracy in documentation, and the ability to manage multiple cases, deadlines, and competing priorities in a fast-paced environment.
  • Confidentiality and Professionalism: Demonstrated ability to safeguard sensitive information, maintain discretion, and approach complex employee relations matters with integrity and impartiality.
  • Collaboration and Adaptability: A proactive, self-motivated, and solutions-oriented mindset, with the flexibility to work effectively both independently and as part of a collaborative HR team.
  • Remote Work Requirements: Reliable internet access for remote or hybrid work, where applicable.
  • Background Screening: Ability to successfully complete the required background screening.
Benefits:
  • Competitive Compensation: Hourly pay ranging from $24 to $25.
  • Temporary Employment Opportunity: One-year contract with the possibility of extension.
  • Remote Work Flexibility: Remote work opportunity within the United States, subject to applicable employment requirements.
  • Healthcare Coverage: Medical, dental, and vision insurance, subject to position and employment eligibility.
  • Paid Time Off: Vacation accrued at 3.07 hours per pay period and paid safe sick time accrued at one hour per 30 hours worked, subject to applicable policies.
  • Paid Holidays: Two paid floating holidays and nine paid federal holidays.
  • Retirement and Financial Benefits: Access to a 401(k) retirement plan with a discretionary company match, potential profit-sharing for eligible employees in good standing, and an instant earnings option.
  • Insurance and Income Protection: Company-paid life insurance, supplemental life insurance, accident, critical illness and hospital coverage, and short- and long-term disability benefits.
  • Family and Personal Well-Being: Paid parental leave, a flexible spending account, an Employee Assistance Program, and pet insurance.
  • Professional Development: Training and opportunities to strengthen HR expertise, develop professional skills, and support continued career growth.
  • Meaningful Work: The opportunity to contribute to a supportive workplace culture by promoting fair investigations, consistent HR practices, and positive employee experiences.
  • Collaborative Environment: A team-oriented workplace that values integrity, continuous improvement, employee contributions, and effective collaboration.
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