HR Generalist: End-to-End HR Operations & Benefits

Neighborhood Legal Services, Inc. of Western New York; Buffalo (NY); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

35-hour work week

Telework options where applicable

Pension plan

HRA/FSA options

Paid time off

Job summary

Neighborhood Legal Services, Inc. of Western New York in Buffalo, NY is seeking a Human Resources Generalist to serve as a primary HR operations owner across the employee lifecycle, including leave administration, recruitment administration, onboarding and offboarding coordination, HRIS/ADP maintenance, standard reporting, routine benefits/vendor support, payroll coordination, and employee communications.

The ideal candidate is organized, detail-oriented, service-minded, and capable of balancing

Qualifications

• Bachelor's degree in human resources, business, organizational development, public administration, or a related field.
• Minimum of two years of full-time Human Resources experience required, preferably in HR generalist, HR operations, benefits, recruitment, payroll coordination, HRIS, leave administration, or employee lifecycle work.
• Hands-on experience with lifecycle recruitment administration and onboarding processes.
• Experience with leave administration, benefits/vendor coordination, HR reporting, recruitment administration, onboarding/offboarding, or payroll coordination.
• Experience using HRIS/payroll systems; ADP experience preferred.

Responsibilities

• Serve as a primary HR point of contact for employee and supervisor questions related to benefits, leave, ADP/timekeeping, onboarding, and HR procedures.
• Monitor the HR inbox, respond within guidance, route items, and track follow-up through completion.
• Manage routine leave administration after ramp-up, including intake, tracking, documentation, coordination, and follow-up.
• Calculate leave-related time and pay impacts, PTO offsets, and payroll updates.
• Respond to routine benefits questions and assist with vendor access issues including enrollment and open enrollment coordination.
• Coordinate recruitment and hiring lifecycle: job postings, communications, interviews, references, offers, and onboarding handoff.
• Coordinate onboarding steps, new hire paperwork, IT access notices, payroll steps, benefit enrollment information, and supervisor communications.
• Coordinate routine separation/offboarding steps and related forms, COBRA, ADP status, payroll, IT offboarding.
• Serve as primary HR-side user for ADP/HRIS data, run standard reports, validate lists, ACA data, census data.
• Use checklists and SOPs to ensure accuracy, confidentiality, and timely follow-through; escalate issues as needed.
• Independently handle routine matters and escalate high-risk issues to HR leadership when appropriate.

Skills

HR Generalist

ADP/HRIS

Leave administration

Recruitment

Payroll coordination

Benefits administration

Microsoft Office

Education

Bachelor's degree in HR or related field

Tools

ADP

Job description

Neighborhood Legal Services, Inc. of Western New York in Buffalo, NY is seeking a Human Resources Generalist to serve as a primary HR operations owner across the employee lifecycle, including leave administration, recruitment administration, onboarding and offboarding coordination, HRIS/ADP maintenance, standard reporting, routine benefits/vendor support, payroll coordination, and employee communications.

The ideal candidate is organized, detail-oriented, service-minded, and capable of balancing