HR Generalist/Employee Support Specialist/People & Culture Specialist

LifeLinc Anesthesia; Memphis (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

LifeLinc Corporation in Memphis, Tennessee is seeking a full-time HR Generalist/Employee Support Specialist to support day-to-day HR operations, ensure regulatory compliance, and advance the company’s mission.

You’ll coordinate onboarding, manage HRIS access, assist with benefits, leaves, I-9 documentation, and respond to HR inquiries. Prior healthcare HR experience is preferred, and SHRM-CP/PHR is a plus.

Qualifications

• Bachelor's degree in Human Resources or related field.
• 3-5 years in Human Resources.
• Experience with health benefits plans.
• 1+ year experience with healthcare providers preferred.
• SHRM-CP or PHR certification preferred.

Responsibilities

• Coordinate and implement HR initiatives and policies.
• Advise employees, clinicians and managers on HR processes.
• Assist with onboarding, I-9, and HRIS access.
• Respond to HR inquiries within 1 business day.
• Manage health plan benefits enrollments and changes.
• Support leave administration and compliance with laws.
• Maintain employee records and HRIS data.
• Conduct exit interviews and process terminations.

Skills

Strategic thinking

Business acumen

Communication skills

Interpersonal skills

Relationship management

HR analytics

Confidentiality

Microsoft Office

HR information systems

Policy interpretation

Education

Bachelor's degree in Human Resources or related field

Tools

HRIS

MS Teams

Excel

Job description

LifeLinc Corporation is seeking a full-time HR Generalist/Employee Support Specialist/People & Culture Specialist who is looking to make a difference. This position will be responsible for providing support in the day-to-day operations of the Human Resources function. This position performs administrative tasks and services to ensure efficient operations of the organization's Human Resources department.The position works with other departments, employees, and clinical providers to provide customer-focused, effective human resources support to the organization ensuring regulatory compliance and achievement of the company's mission and goals.This position is based in Memphis, Tennessee and is not a remote position.

PRIMARY RESPONSIBILITIES

• Assists with coordinating and implementing HR initiatives, programs, and practices to support the organization's human resources strategies, objectives, and compliance needs.
• Interprets, assists, and advises employees, clinical providers, and managers regarding HR processes and policies.
• Provides recommendations regarding HR processes and policies; develops and/or assists with revising processes and policies.
• Assists with resolution of employee and clinical provider concerns and issues.
• Initiates recruiting for corporate and revenue cycle departments.
• Assists with the new employee onboarding process, including welcome email, and onboarding guide, coordinating access to HRIS, communicating with new employees and clinical providers regarding access to HRIS, instructions on how to enter personal information and review documents.
• Assists with Form I-9, verification of I-9 documentation, and maintenance of I-9 files.
• Assists with new hire orientation.
• Ensures complete onboarding of clinical providers and proper termination processes are followed.
• Performs customer service functions by answering employee HR related requests and questions.
• Monitors and responds to inquiries made by email within 1 business day.
• Assists with employee benefit plan questions; prepares necessary paperwork and processes employee benefit plan enrollments, changes, and terminations.
• Educates and trains staff on available benefits options, plans and initiatives, including facilitating Open Enrollment communication and meetings.
• Assists with reconciliations of health plan benefits statements.
• Assists with leave in accordance with federal and state regulations and company policies; advises employees, clinical providers, and managers of leave eligibility, requirements, and status.
• Ensures accuracy and maintenance of employee records, files, and HRIS.
• Performs audit and compliance reviews as requested; ensures compliance with legal obligations.
• Assists with Employee Engagement initiatives.
• Assists with maintaining various LifeLinc documentation and spreadsheets via MS Teams/Excel
• Makes photocopies; mails, scans, emails documents and performs other administrative functions.
• Assists or prepares correspondence or reports as requested.
• Coordinates and conducts exit interviews.
• Assists with processing HR mail.
• Assists with processing terminations in HRIS.
• Performs all other duties as assigned.

QUALIFICATIONS: EDUCATION and/or EXPERIENCE

• Bachelor's degree in Human Resources or related field and/or equivalent experience.
• Three to five years related Human Resources experience.
• Experience with employee health benefits plans.
• Minimum of 1 year of experience working with health care providers preferred.
• SHRM Certified Professional (SHRM-CP) or Human Resources Certification Institute (HCRI) Professional in Human Resources (PHR) preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strategic thinking and business acumen.
• Executive presence and influencing skills.
• Communication and interpersonal skills.
• Relationship management skills; ability to foster a cooperative work environment.
• Ability to analyze and assess professional development, performance, and training needs.
• Knowledge of information systems used in human resources applications, compliance and privacy programs, policies, and technology solutions.
• Ability to analyze opportunities and develop creative solutions to complex human resource and compliance issues.
• Ability to prioritize tasks and delegate when appropriate.
• Ability to maintain confidentiality.
• Knowledge of federal, state, and local employment laws and regulations.
• Knowledge of design, implementation, and evaluation of compensation and employee benefits programs.
• Proficiency with Microsoft Office Suite or related software.