HR Generalist - Bilingual (Stevens Point Area)

Kleenmark Services Corp; Town of Plover (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance benefits

PTO

Paid holidays

Referral program

Instant Pay

Job summary

KleenMark in Wisconsin is seeking an HR Generalist to support day-to-day HR operations, serve as a primary contact for employees and management, and coordinate full-cycle recruitment with bilingual English/Spanish communication.

This role emphasizes fostering a positive workplace culture, ensuring efficient HR processes, onboarding, benefits enrollment, HRIS maintenance, and collaboration with account managers at client sites.

Qualifications

• Must be bilingual English/Spanish and able to communicate with employees and management effectively.
• Experience in HR administration including benefits, leave, performance reviews, and training.
• Experience coordinating full-cycle recruitment and working with hiring managers.

Responsibilities

• Supports day-to-day HR operations and acts as a primary contact for employees and management.
• Supports onsite HR needs at client account sites, conducts stay interviews, and addresses employee relations matters.
• Manages recruiting activities: job postings, sourcing, interviewing, and offers in collaboration with hiring managers.
• Maintains compliance with employment laws and government reporting; administers orientation and benefits enrollment.
• Trains management on interviewing, performance reviews, safety and harassment prevention; maintains HRIS records.

Skills

Bilingual English/Spanish

HR administration

Recruitment coordination

HRIS proficiency

Education

Bachelor's in HR

Tools

HRIS

ATS

Job description

Operating in a $1Billion plus industry, KleenMark is Wisconsin’s largest independent commercial cleaning and supply company. Built on 60 years of experience, KleenMark uses proven processes and the industry’s best-trained teams to deliver unmatched service. Expertise in healthcare, commercial, life sciences, manufacturing, and education, KleenMark’s 900-plus technicians clean more than 30-million square feet daily. We are a family owned and run business that lives out our values of Trust, Teamwork and Results.

We have excellent opportunities for you to join our team!

Job Skills / Requirements

Job Summary:

This role supports day-to-day human resources operations and serves as a key point of contact for employees and management. The HR Generalist plays a vital role in fostering a positive workplace culture while ensuring HR processes run efficiently and effectively, and also coordinates full-cycle recruitment efforts, with bilingual communication (English/Spanish) essential to effectively support both the workforce and area-based hiring efforts.

Essential Job Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:

• Performs routine HR administration across compensation, benefits, leave, disciplinary matters, performance management, occupational safety, and training and development.
• Visits client account sites as needed to support onsite HR needs, connect with employees, perform stay interviews and address employee relations matters in person.
• Handles employment-related inquiries and advises management on employee relations issues, escalating complex or sensitive matters as needed.
• Leads employment-related investigations and responds to inquiries from regulatory bodies (e.g., UI, OSHA, DOL).
• Trains management on interviewing, hiring, terminations, promotions, performance reviews, safety, and sexual harassment prevention.
• Maintains knowledge of employment laws and government reporting regulations, ensuring HR policies, procedures, and reporting remain compliant.
• Plans new employee orientation and administers benefits enrollment.
• Administers the performance review program and maintains accurate employee records in HRIS.
• Investigates workplace accidents and prepares related reports for the insurance carrier, safety manager, and HR Director.
• Supports wage survey reviews with leadership to help ensure competitive, equitable pay practices.
• Prepares separation documentation and conducts exit interviews.
• Tracks compliance with required and optional training, certifications, and licensure.
• Coordinates full-cycle recruitment: job postings, sourcing, screening, interviewing, and offer coordination.
• Collaborates with Account Managers to draft accurate job postings, skills requirements, and hiring criteria.
• Schedules interviews and prepares interview questions and hiring materials.
• Recommends start dates, and offer details in partnership with hiring managers.
• Attends job fairs and recruiting events to build talent pipelines.
• Ensures compliance with federal, state, and local employment laws, including bilingual communication of policies where needed.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills in both English and Spanish (required).
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to manage multiple priorities and to delegate tasks when appropriate.
• Ability to act with integrity, professionalism, and confidentiality, and to exercise sound judgment.
• Thorough knowledge of employment-related laws and regulations, including those applicable to hiring and recruitment.
• Proficient with, or the ability to quickly learn, applicant-tracking software, HRIS, and talent management systems.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelor's degree in Human Resources, Business Administration, or related field preferred, or equivalent education and experience.

Additional Information / Benefits

Medical, Vision & Dental Insurance for qualifying positions.

Personal Time Off (PTO) for qualifying positions.

7 Paid federal holidays after 90 days for qualifying positions.

Employee Referral Bonus

Instant Pay Access through DailyPay.

Employee of the Month, Quarter and Year Employee Recognition Program.

Growth within the company.

Safety First:

Personal protective equipment provided or required

Safety Monthly Trainings for all employees.

Sanitizing, disinfecting, or cleaning procedures in place

Employees working in medical facilities are required to wear a mask and gloves during the entirety of their shift. We provide all necessary PPE.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Affirmative Action/EEO statement Kleenmark is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Pension/Retirement, Paid Maternity and Paternity Leave