HR Generalist

CyrusOne; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Remote work two days/week

Health, dental and vision insurance

401(k) with company match

Generous paid time off

Job summary

CyrusOne is seeking an HR Generalist to partner with data center teams, supporting salaried and hourly staff, and driving HR operations with data-driven insights. The role emphasizes Workday expertise, advanced Excel, and AI-enabled process improvements.

You will handle client group support, employee relations, talent acquisition coordination, reporting, training, and HR projects in a hybrid, on-site with two remote days model. Travel up to 15% may be required.

Qualifications

• 3–5 years of progressive HR generalist experience; experience supporting hourly, shift-based or field employees is a plus
• Bachelor’s degree in Human Resources, Business Administration or related field, or equivalent
• Hands-on Workday HCM experience, including processing transactions and running/modifying reports
• Advanced Excel skills: pivot tables, XLOOKUP/VLOOKUP, conditional formulas, data cleansing and charting
• Demonstrated use of Microsoft Copilot to improve speed and quality of work
• Working knowledge of federal and multi-state employment laws (FLSA, FMLA, ADA)
• Strong judgment, discretion and confidentiality; clear, credible communication
• Confident presenter/facilitator; comfortable leading compliance trainings
• Willingness to travel up to 15%

Responsibilities

• Serve as the primary HR contact for an assigned client group of salaried and hourly employees
• Partner on employee relations matters including investigations, corrective action and exit themes
• Support requisition tracking, interview logistics and candidate experience; manage staffing vendors
• Map, simplify and standardize HR and talent acquisition processes using AI tools
• Process and audit Workday transactions and resolve payroll/HRIS issues
• Build and maintain Excel and Workday reports and dashboards on key HR metrics
• Coordinate and deliver training at data centers and headquarters
• Own day-to-day HR operations and ad hoc projects including data audits and compliance
• Collaborate with Talent Acquisition and Senior HR partners on process improvements

Skills

Excel

Workday

HR analytics

Data-driven

Employee relations

Education

Bachelor’s degree in HR or related field

Tools

Power BI

Copilot / AI tools

Job description

We are seeking an HR Generalist to join our team. The successful candidate will be a hands‑on, data‑driven HR partner who supports a small client group of their own, including both salaried and hourly employees, and serves as a responsive HR resource for our data center teams. They will work closely with the Director, Talent Acquisition and the Senior HR Business Partners on employee support, hiring, reporting and process improvement, using strong Excel, Workday and AI skills to turn data into insight and to make HR and talent acquisition processes faster, simpler and more consistent.

What You Will Do:

Client Group Support

Serve as the primary HR contact for an assigned client group of salaried and hourly employees, and as a visible, approachable HR resource for data center teams, answering questions on policies, pay practices, timekeeping, leave and benefits.

Employee Relations Support

Partner with the Senior HR Business Partners on employee relations matters, including intake, investigation support and documentation, corrective action, performance improvement plans and exit interview themes; coordinate leave, accommodation and workers’ compensation cases with Benefits and EHS.

Talent Acquisition Partnership

Support the Director, Talent Acquisition with requisition and offer tracking, interview logistics and candidate experience, and help manage third‑party staffing vendors, including tracking contingent workers, reconciling invoices and monitoring vendor performance.

Process Improvement and AI Efficiency

Partner with the Director, Talent Acquisition to map, simplify and standardize HR and talent acquisition processes, using Microsoft Copilot to drive efficiencies such as drafting communications, summarizing data, building templates and automating repetitive tasks, while protecting employee data in line with CyrusOne information security and privacy standards.

Workday Expertise

Accurately process and audit Workday transactions (hires, job and compensation changes, transfers, terminations and organizational updates) and partner with Payroll and HRIS to resolve issues, including timekeeping, overtime and shift differentials for hourly employees.

Reporting and Analytics

Build and maintain Excel and Workday reports and dashboards on headcount, hiring pipeline, time‑to‑fill, turnover, overtime, staffing vendor spend and retention, translating data into clear insights and recommendations for HR, Talent Acquisition and business leaders.

Training Delivery

Coordinate and deliver training at data centers and headquarters, focused on compliance topics, manager effectiveness and team development, and track participation and completion.

HR Operations and Ad Hoc Projects

Own day‑to‑day HR operational processes and ad hoc requests that support the business, the Senior HR Business Partners and the Talent Acquisition function, including data audits, program tracking and follow‑up, HR compliance audits and continuous improvement initiatives.

What We Are Looking For:

• Required 3-5 years of progressive HR generalist experience; experience supporting hourly, shift‑based or field‑based employees (e.g., data center, critical facilities, manufacturing, utilities, logistics or industrial environments) is a plus
• Bachelor’s degree in Human Resources, Business Administration or a related field, or an equivalent combination of education and experience
• Hands‑on Workday HCM experience, including processing transactions and running and modifying reports
• Advanced Excel skills, including pivot tables, XLOOKUP/VLOOKUP, conditional formulas, data cleansing and charting
• Demonstrated, practical use of Microsoft Copilot to improve the speed and quality of work
• Working knowledge of federal and multi‑state employment laws, including FLSA wage and hour rules for non‑exempt employees, FMLA and ADA
• Strong judgment, discretion and confidentiality, with the ability to communicate clearly and credibly with employees, site leaders and senior management
• Confident presenter and facilitator, comfortable leading compliance, manager and team training
• Must be able to travel up to 15%

Preferred

• PHR or SHRM‑CP certification
• Strong analytical skills, including working with large data sets, reconciling data across systems and presenting findings clearly to leaders
• Advanced computer skills across Microsoft 365, including Excel, PowerPoint, SharePoint and Teams
• Experience with Workday advanced or composite reporting and Workday Recruiting
• Experience with Power BI or other data visualization tools
• Experience with process mapping or process improvement methods (e.g., Lean)
• Experience managing staffing agencies or contingent workforce programs

Work Environment:

• Work Schedule: Working hours are Monday to Friday, standard business hours, with occasional early morning, evening or weekend flexibility to reach employees on all shifts for training, site visits and urgent employee matters.
• Physical Demands: This role is primarily office‑based. When onsite at data centers, the employee must be able to walk the facility for extended periods, wear required personal protective equipment (PPE), work in areas with elevated noise and temperature variation and follow site safety and security protocols.

Why Join Us?

• Remote work is supported two days a week
• Be part of the rapidly growing data center industry powering the world’s digital infrastructure
• Collaborative environment focused on commitment, accountability, respect and excellence
• Comprehensive health, dental, and vision insurance plans, life and disability insurance, access to mental health resources and employee assistance program
• Competitive pay, performance bonus, 401(k) retirement plan with company match
• Generous paid time off and holidays

Building Amenities:

• On‑site facilities include a fully equipped gym, golf simulator and free parking.
• The office is conveniently located near local restaurants and is a short walk to the American Airlines Center.

Minimum Requirements:

• Superior human relations consultative and communication (both written and oral) skills required.
• Demonstrated competencies in facilitation, problem solving, conflict resolution, and collaboration as well as demonstrated ability to utilize tact, professionalism, and empathy in interactions.
• Experience in exercising judgment, discretion and diplomacy required.
• High degree of confidentiality is essential.
• Effective presentation skills needed.
• Effective negotiation and persuasion skills required, as well as the ability to influence all levels of employees, including senior management.
• Accuracy and detail orientation; analytical skills needed.
• Personal qualities of maturity, flexibility, adaptability, a self‑starter and an independent worker.

Experience and Skills

• Minimum of three years’ experience in a progressive Human Resources department.
• In‑depth knowledge of Human Resources; specialized knowledge in Total Rewards (Payroll & Benefits) and Staffing/Recruitment.
• Experience using benefits, payroll, timekeeping and HR systems.
• Proficient in use of Microsoft Office software including Outlook, Excel, PowerPoint and Word.
• Strong organizational and administrative skills required.
• Excellent communication skills, both verbal and written.
• Exceptional attention to detail.
• Excellent interpersonal and customer service skills.
• Proven ability to work in a team environment.
• Ability to prioritize and manage multiple concurrent tasks and projects while working under pressure to meet deadlines.
• Must be able to maintain confidentiality.
• Proven ability to work in a fast‑paced environment.

Certification/Licenses:

• PHR or SHRM CP is a plus.

Physical and mental requirements:

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer, telephone and keyboard.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light to moderate lifting is required.
• Regular, predictable attendance is required; including quarter‑driven hours as business demands dictate.
• Work environment: Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
• Ability to work in a confined area.
• Ability to sit at a computer terminal for an extended period of time.

Work environment:

• CyrusOne is an equal opportunity employer.
• All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
• CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws.
• We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

CyrusOne is a leading global data center developer and operator specializing in delivering state‑of‑the‑art digital infrastructure solutions. With more than 50 high‑performance mission‑critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies.

CyrusOne’s leading global platform of hybrid‑cloud and multi‑cloud deployments offers customers colocation, hyperscale, and build‑to‑suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals.

CyrusOne data centers offer world‑class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands.

Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world’s largest companies with long‑term stability and strategic advantage at scale.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

The law requires CyrusOne to post a notice describing the Federal laws prohibiting job discrimination.

For information regarding your legal rights and protections, please click on the following link: Know Your Rights CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information. As a Federal Contractor, CyrusOne is required to participate in the E‑Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E‑Verify.