HR Generalist

CyrusOne; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid time off

On-site gym

Free parking

Job summary

CyrusOne is seeking an HR Generalist to partner with a small client group of salaried and hourly employees and to support data center teams with policy questions, payroll, timekeeping and benefits.

You will serve as a hands-on, data-driven resource collaborating with Talent Acquisition and Senior HR Partners to process Workday transactions, deliver Excel-based dashboards, drive process improvements with AI (Copilot) while ensuring confidentiality and compliance across multi-state labor laws.

Qualifications

• 3-5 years of progressive HR generalist experience, including hourly/shift-based employees.
• Bachelor’s degree in HR, Business Administration or related field.
• Hands-on Workday HCM experience with reporting and transactions.
• Advanced Excel skills (pivot tables, XLOOKUP/VLOOKUP, data cleansing).
• Knowledge of federal and multi-state employment laws (FLSA, FMLA).
• Strong communication and confidentiality in interactions.

Responsibilities

• Serve as the primary HR contact for assigned client group including data center teams.
• Partner on employee relations, investigations, leave, accommodations and workers’ compensation coordination.
• Support Talent Acquisition with requisitions, interviews, vendor management and candidate experience.
• Map, simplify and standardize HR processes; drive AI-enabled efficiencies.
• Accurately process and audit Workday transactions and coordinate with Payroll/HRIS.

Skills

Excel

Workday

Power BI

AI skills

Data analysis

Communication

HR policies

Education

Bachelor's degree in HR or related field

Tools

Workday HCM

Power BI

Microsoft Copilot

Job description

We are seeking an HR Generalist to join our team. The successful candidate will be a hands-on, data-driven HR partner who supports a small client group of their own, including both salaried and hourly employees, and serves as a responsive HR resource for our data center teams. They will work closely with the Director, Talent Acquisition and the Senior HR Business Partners on employee support, hiring, reporting and process improvement, using strong Excel, Workday and AI skills to turn data into insight and to make HR and talent acquisition processes faster, simpler and more consistent.What You Will Do:Client Group Support: Serve as the primary HR contact for an assigned client group of salaried and hourly employees, and as a visible, approachable HR resource for data center teams, answering questions on policies, pay practices, timekeeping, leave and benefits.Employee Relations Support: Partner with the Senior HR Business Partners on employee relations matters, including intake, investigation support and documentation, corrective action, performance improvement plans and exit interview themes; coordinate leave, accommodation and workers’ compensation cases with Benefits and EHS.Talent Acquisition Partnership: Support the Director, Talent Acquisition with requisition and offer tracking, interview logistics and candidate experience, and help manage third-party staffing vendors, including tracking contingent workers, reconciling invoices and monitoring vendor performance.Process Improvement and AI Efficiency: Partner with the Director, Talent Acquisition to map, simplify and standardize HR and talent acquisition processes, using Microsoft Copilot to drive efficiencies such as drafting communications, summarizing data, building templates and automating repetitive tasks, while protecting employee data in line with CyrusOne information security and privacy standards.Workday Expertise: Accurately process and audit Workday transactions (hires, job and compensation changes, transfers, terminations and organizational updates) and partner with Payroll and HRIS to resolve issues, including timekeeping, overtime and shift differentials for hourly employees.Reporting and Analytics: Build and maintain Excel and Workday reports and dashboards on headcount, hiring pipeline, time-to-fill, turnover, overtime, staffing vendor spend and retention, translating data into clear insights and recommendations for HR, Talent Acquisition and business leaders.Training Delivery: Coordinate and deliver training at data centers and headquarters, focused on compliance topics, manager effectiveness and team development, and track participation and completion.HR Operations and Ad Hoc Projects: Own day-to-day HR operational processes and ad hoc requests that support the business, the Senior HR Business Partners and the Talent Acquisition function, including data audits, program tracking and follow-up, HR compliance audits and continuous improvement initiatives.What We Are Looking For:Required3-5 years of progressive HR generalist experience; experience supporting hourly, shift-based or field-based employees (e.g., data center, critical facilities, manufacturing, utilities, logistics or industrial environments) is a plusBachelor’s degree in Human Resources, Business Administration or a related field, or an equivalent combination of education and experienceHands-on Workday HCM experience, including processing transactions and running and modifying reportsAdvanced Excel skills, including pivot tables, XLOOKUP/VLOOKUP, conditional formulas, data cleansing and chartingDemonstrated, practical use of Microsoft Copilot to improve the speed and quality of workWorking knowledge of federal and multi-state employment laws, including FLSA wage and hour rules for non-exempt employees, FMLA and ADAStrong judgment, discretion and confidentiality, with the ability to communicate clearly and credibly with employees, site leaders and senior managementConfident presenter and facilitator, comfortable leading compliance, manager and team trainingMust be able to travel up to 15%PreferredPHR or SHRM-CP certificationStrong analytical skills, including working with large data sets, reconciling data across systems and presenting findings clearly to leadersAdvanced computer skills across Microsoft 365, including Excel, PowerPoint, SharePoint and TeamsExperience with Workday advanced or composite reporting and Workday RecruitingExperience with Power BI or other data visualization toolsExperience with process mapping or process improvement methods (e.g., Lean)Experience managing staffing agencies or contingent workforce programsWork Environment:Work Schedule: Working hours are Monday to Friday, standard business hours, with occasional early morning, evening or weekend flexibility to reach employees on all shifts for training, site visits and urgent employee matters.Physical Demands: This role is primarily office-based. When onsite at data centers, the employee must be able to walk the facility for extended periods, wear required personal protective equipment (PPE), work in areas with elevated noise and temperature variation and follow site safety and security protocols.Why Join Us?:Remote work is supported two days a weekBe part of the rapidly growing data center industry powering the world’s digital infrastructureCollaborative environment focused on commitment, accountability, respect and excellenceComprehensive health, dental, and vision insurance plans, life and disability insurance, access to mental health resources and employee assistance programCompetitive pay, performance bonus, 401(k) retirement plan with company matchGenerous paid time off and holidaysBuilding Amenities: On-site facilities include a fully equipped gym, golf simulator and free parking. The office is conveniently located near local restaurants and is a short walk to the American Airlines CenterMinimum Requirements:Superior human relations consultative and communication (both written and oral) skills required.Demonstrated competencies in facilitation, problem solving, conflict resolution, and collaboration as well as demonstrated ability to utilize tact, professionalism, and empathy in interactions.Experience in exercising judgment, discretion and diplomacy required. High degree of confidentiality is essential.Effective presentation skills needed. Effective negotiation and persuasion skills required, as well as the ability to influence all levels of employees, including senior management.Accuracy and detail orientation; analytical skills needed.Personal qualities of maturity, flexibility, adaptability, a self-starter and an independent workerExperience and SkillsMinimum of three years’ experience in a progressive Human Resources department.In-depth knowledge of Human Resources; specialized knowledge in Total Rewards (Payroll & Benefits) and Staffing/RecruitmentExperience using benefits, payroll, timekeeping and HR systemsProficient in use of Microsoft Office software including Outlook, Excel, PowerPoint and WordStrong organizational and administrative skills requiredExcellent communication skills, both verbal and writtenExceptional attention to detailExcellent interpersonal and customer service skillsProven ability to work in a team environmentAbility to prioritize and manage multiple concurrent tasks and projects while working under pressure to meet deadlinesMust be able to maintain confidentialityProven ability to work in a fast-paced environmentEducationBachelor's degree required.Certification/Licenses :PHR or SHRM CP is a plusPhysical and mental requirements :While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a compute r, telephone and keyboardSpecific vision abilities required by this job include close vision requirements due to computer workLight to moderate lifting is requiredRegular, predictable attendance is required; including quarter-driven hours as business demands dictate.Work envir o nment :Moderate noise (i.e. business office with computers, phone, and printers, light traffic).Ability to work in a confined area.Ability to sit at a computer terminal for an extended period of time .CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.