HR Generalist

RIVER VALLEY COUNSELING CENTER, INC; Springfield (MA); On-site; USD 52,000 - 73,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Pet insurance

Mileage reimbursement

403b match

CEU reimbursement

Paid time off

Job summary

River Valley Counseling Center, Inc. is seeking an HR Generalist to support day-to-day HR functions, maintain personnel records, and assist with recruitment and onboarding.

This full-time, six-month temporary role sits at our Springfield, MA location and emphasizes organization, confidentiality, and professionalism. The role involves coordinating with recruiters, handling background checks, I-9s, and HRIS updates, managing benefits inquiries, and supporting leave processes and investigations as

Qualifications

• Education: High School Diploma or GED required; Bachelor's degree preferred in HR, Business, or related field.
• Experience: Minimum 5 years of progressive HR experience required.
• HRIS/Tech: Proficiency in HRIS systems (ADP Workforce Now preferred), MS Office, and Google Suite.
• Skills: Excellent organizational skills, attention to detail, confidentiality, and strong communication.

Responsibilities

• Serve as HR resource for applicants and employees, guiding on policies, benefits, onboarding, and personnel matters.
• Partner with recruiters and managers on recruitment, including posting jobs, screening, interviews, and career fairs.
• Coordinate onboarding activities: background checks, I-9, orientation, personnel file creation, HRIS updates.
• Maintain confidential employee records, manage changes, transfers, and terminations per policy.
• Assist benefits administration, including open enrollment and payroll deduction audits; respond to inquiries.
• Support leave of absence processes (FMLA, medical) and ensure compliance with labor laws.
• Provide employee relations support during investigations and advise managers on policies.
• Prepare HR reports and ensure compliance with EEO-1, ACA, OSHA; analyze HRIS data.
• Assist engagement programs and professional development; support HR leadership with initiatives.

Skills

HRIS experience

Microsoft Office

Google Suite

Organizational skills

Communication skills

Confidentiality

Education

High School Diploma or GED

Bachelor’s degree in HR/Business or related field

Tools

ADP Workforce Now

Microsoft Office Suite

Google Workspace

Job description

Join our team here at River Valley Counseling Center, Inc.!

We are hiring a Human Resources (HR) Generalist!

About Us

At River Valley Counseling Center, Inc. (RVCC), our mission is to improve the health and well-being of every person in our community. We provide expert, compassionate care grounded in honesty, respect, and dignity. Through collaboration, innovation, and education, we inspire hope and empower positive change in those we serve.

We are committed to being responsible stewards of our resources, ensuring efficient and cost-effective care for all.

Position Summary

The HR Generalist supports the Human Resources Department by serving as a resource to candidates and employees, accurately maintaining personnel records, assisting with day-to-day HR functions, and providing secretarial and administrative support. This position represents the front face of the HR Department and participates in career fairs and hiring events. A high level of organization, attention to detail, and professionalism is essential.

This is a full-time, temporary contract position with an anticipated duration of six months.

Key Responsibilities

• Serve as a knowledgeable HR resource for applicants and employees, providing guidance on policies, benefits, onboarding, and personnel matters.
• Partner with recruiter and managers on recruitment efforts, including posting jobs, screening applicants, scheduling interviews, and supporting career fairs/events.
• Coordinate with recruiter onboarding activities such as background checks, I-9 completion, orientation, personnel file creation, and HRIS updates.
• Maintain accurate, confidential employee records and manage personnel changes, internal transfers, and terminations in compliance with policy.
• Support benefits administration, including open enrollment, audits of payroll deductions, changes, and responding to employee inquiries.
• Assist with leave of absence processes (FMLA, medical, accommodations) and ensure compliance with applicable labor laws and regulations.
• Provide employee relations support by assisting with investigations, guiding managers, and ensuring adherence to HR policies as needed.
• Prepare HR reports and ensure compliance with reporting requirements (EEO-1, ACA, OSHA, etc.), while leveraging HRIS data for analysis.
• Assist in employee engagement, recognition programs, professional development, and survey administration to foster a positive workplace.
• Provide administrative and departmental support, including reception coverage, correspondence, special projects, and initiatives for HR leadership.

Qualifications

Required

• Education Level: High School Diploma or GED required, Bachelor’s degree in Human Resources, Business, or related field preferred.
• Years of experience - Minimum 5 years of progressive Human Resources experience required.
• Skills/Abilities - Proficiency in HRIS systems (ADP Workforce Now preferred), Microsoft Office Suite, and Google Suite. Excellent organizational skills, strong attention to detail, and the ability to manage multiple priorities. Effective communication skills, both written and verbal. Ability to maintain strict confidentiality. Ability to work within deadlines and handle multiple tasks. Must be able to effectively problem solve and work independently as well as part of a team. Knowledge of legal and ethical issues pertaining to the profession.

Preferred

• Experience in a healthcare or mental health setting is strongly preferred.
• Bilingual (Spanish/English) ability is a plus.

Benefits Overview

• Salary Range: $25 - $35

Based on years of experience, level of education, specialty and licensure/certifications. Additional Compensation for advanced education for qualifying positions.

• A supportive, mission-driven work environment
• Opportunities for professional development and continuing education
• Collaboration with a compassionate, multidisciplinary team
• The chance to make a real difference in our communities
• Generous time off benefits for eligible positions
• Exclusive employee discounts
• Excellent and competitive insurance including health, vision, dental and pet insurance
• Mileage reimbursement
• 403b match
• CEU/Job Related Training reimbursement