Human Resources Generalist

Bill Wilson Center; Santa Clara (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

PTO

Paid Holidays

Health Insurance

FSAs

401(k)

EAP

Career Mobility

Discount programs

Job summary

Bill Wilson Center seeks a Human Resources Generalist to partner with programs and leadership, supporting employee relations, benefits, leave, talent management, compliance and reporting.

The role reports to the Chief People & Culture Officer and focuses on building an engaged, compliant workforce across Santa Clara County. Experience with HRIS/ATS and Paycom is preferred.

Qualifications

• Bachelor’s degree in HR, Business Administration, Psychology or related field.
• Minimum 2 years HR Generalist experience.
• Experience with HRIS/ATS systems (Paycom desirable).

Responsibilities

• Acts as a beacon for our values, enhancing the agency culture through your actions and a belonging lens.
• Serves as the main point of contact for employee inquiries regarding policies and best practices, fostering a positive work environment.
• Partners with leadership to resolve employee relations issues and conduct investigations with guidance from legal counsel.

Skills

Microsoft Office Suite

HR best practices

Independent work

Diversity & inclusion

Attention to detail

Communication skills

Public speaking

Multitasking

Discretion & confidentiality

Role model

Education

Bachelor’s degree in Human Resources, Business Administration, Psychology or related field

Tools

Paycom

Job description

Job Details

Job Location: Santa Clara, CA 95050

Position Type: Full Time

Salary Range: $75,000.00 - $85,000.00

About Bill Wilson Center

Bill Wilson Center provides services to children, youth, young adults, and families in Santa Clara County. Additionally, we reach clients through our street outreach and crisis line programs. Bill Wilson Center programs focus on housing, mental health care, supportive services, and advocacy. Bill Wilson Center is committed to working with the community to ensure that every youth has access to the range of services needed to grow to be healthy and self‑sufficient adults. A key component of Bill Wilson Center's philosophy encompasses a strength‑based approach to improving the lives of the youth and young families in our communities. Bill Wilson Center has been providing services to runaway and homeless youth since 1973.

Job Summary

The Human Resources Generalist partners across the agency acting as a bridge between HR and Bill Wilson Center programs for positive impact. The ideal candidate will display strengths in employee relations, benefits, protected leave, talent management, talent acquisition, compliance and reporting. This dynamic individual will act as a thought partner to leadership and reports to the Chief People & Culture Officer. Come help us build a best in class employee culture!

Essential Duties / Responsibilities

• Acts as a beacon for our values, enhancing the agency culture through your actions and through a belonging lens.
• Serves as the designated main point of contact for employee inquiries regarding policies and best practices. Fosters a positive work environment which supports employee engagement.
• Partners with leadership to resolve employee relations issues and inter‑personal conflicts. Conducts each step of the investigatory process interacting with legal counsel, shares recommendations of appropriate actions with Chief People & Culture Officer then composes investigation closed letters based on the guidance provided.
• Administers employee benefits programs including health insurance, retirement plans and other voluntary benefits. Leads open enrollment process including benefits fairs and vaccination clinics.
• Administers leave of absence process including FMLA, PFL, CFRA as well as worker’s compensation and requests for work accommodations. Maintains accurate leave records.
• Coordinates the talent management process including periodic performance evaluations, objectives & key results and professional development initiatives.
• Supports the talent acquisition process including career fairs, recruitment, hiring and onboarding. Creates a stellar new hire “experience”.
• Coordinates with vendors and providers to resolve benefits related issues.
• Analyzes compensation data to ensure internal equity as well as compliance with pay equity laws and makes recommendations.
• Plans and implements initiatives to enhance employee engagement, recognition, and retention. Promotes and attends agency events.
• Supports agency training initiatives around compliance, safety, and belonging.
• Participates in periodic reporting as well as compliance reporting processes including dashboards, regulatory audits, and labor.
• Conducts exit interviews and provides analysis of trends and insights to senior management around retention strategies.
• Leads projects by clarifying objectives, establishing timelines, communicating with stakeholders, and meeting expected outcomes.
• Ensures compliance with federal, state, and local labor laws, safety regulations, and industry standards.
• Acts in the best interest of the agency.
• Additional duties as assigned.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Psychology or a related field. HR certifications are a plus.
• At minimum, 2 years of HR Generalist experience.
• Experience with HRIS/ATS systems is required. Paycom is highly desirable.

Required Skills / Abilities

• Proficient in Microsoft Office Suite and/or GoogleSuite.
• Knowledgeable of Human Resources practices including federal, state and local laws.
• Ability to work effectively both independently and as part of a team.
• Experience working with culturally diverse staff required.
• Possesses high degree of attention to detail and strong written and verbal communication skills.
• Comfortable presenting information in a group setting.
• Able to balance multiple assignments in a fast‑paced work environment while meeting deadlines.
• Ability to exercise discretion and confidentiality, maintaining professionalism at all times.
• Acts as a role model within the agency.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Employee must be able lift and/or move up to 25 pounds.
• Must be able to remain move and/or stationary for a prolonged period of time.
• Employee is regularly required to use hands to type on a keyboard as well as communicate with fellow employees and communicate clearly on the telephone.

Work Environment

• Most duties will be performed in an administrative setting. Must have a valid California Driver’s License, reliable transportation and be able to drive between agency worksites on an as needed basis.

Pay Range

$75,000 - $85,000 annually

Employee Benefits & Perks

• 4 Weeks Accrued PTO
• 14 Paid Holidays Per Year
• Paid Health, Dental, Vision & Voluntary Life Insurance Plans
• Flexible Spending Plans for Medical, Dependent Care, Parking and Transit
• 401(K) Retirement Plan
• 24/7 Employee Assistance Program
• Upward Career Mobility
• Discounts and Savings through Tickets At Work and LifeMart

EEO

Bill Wilson Center is an Equal Opportunity/Affirmative Action Employer.

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and our Agency’s operations, responsibilities may be modified at any time.