HR Generalist

LUMA Energy ServCo; San Juan (PR); Presencial; USD 52.000 - 76.000; Jornada completa

Descripción de la vacante

LUMA Energy ServCo in Puerto Rico seeks an HR Generalist to manage employee relations, support HR operations, and advance the employee experience while ensuring policy and labor law compliance. You will investigate concerns, support benefits, training, engagement, and analytics, maintain HR data accuracy, and partner with leaders to drive compliant, efficient processes.

Fluency in English and Spanish is required.

Formación

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Three (3) years of experience as HR Generalist, Employee Relations or related role preferred; at least four (4) years in HR.
• Exposure to HRIS systems and tools.
• Knowledge of labor relations and/or experience with supporting unionized employees a plus (not required).
• Fully bilingual (English & Spanish).

Responsabilidades

• Manages employee relations cases with strict confidentiality by addressing concerns, conducting investigations and providing guidance to maintain a positive work environment and ensure compliance with labor laws.
• Provides support for benefits, talent, engagement, and training across processes and initiatives to align with goals and enhance employee experience.
• Drives and oversees the implementation of process improvement strategies, ensuring alignment with objectives and compliance with policies.
• Serves as an HR liaison for the assigned business unit, guiding employees and leaders on HR processes to develop effective solutions.
• Maintains and analyzes HR metrics and systems by updating data, tracking attendance, and generating reports identifying risks and improvements.
• Collaborates with cross-functional teams to support process improvement and efficient workflows.
• Follows company policies, procedures, and standards to ensure compliance with laws and regulations.
• Participates in storm restoration tasks and assigned drills for safe, reliable service recovery.
• Performs additional tasks aligned with role expectations to support team goals.

Conocimientos

Employee relations

Confidentiality

Analytical skills

Communication skills

Bilingual English/Spanish

Educación

Bachelor's degree in HR or related field

Herramientas

HRIS systems

Microsoft Excel

MS Office

Descripción del empleo

Job Summary:

Manages employee relations by addressing concerns and providing guidance to employees and leaders while supporting HR operations with a focus on employee experience, administration, and HR analytics to ensure smooth execution of HR processes to foster a positive, productive workplace and maintain compliance with organizational policies and labor regulations.

Job Description:

• Manages employee relations cases with strict confidentiality by addressing concerns, conducting investigations and providing guidance to maintain a positive work environment and ensure compliance with labor laws.
• Provides support for needs related to Benefits, Talent, Engagement, and Training across various processes and initiatives as required to ensure alignment with strategic goals and enhance employee experience and satisfaction.
• Drives and oversees the implementation of process improvement strategies, ensuring alignment with organizational objectives and compliance with established policies to enhance efficiency and effectiveness across HR operations.
• Serve as an HR liaison for the assigned business unit by providing guidance to employees and leaders on HR processes to support the development and implementation of effective solutions that drive compliance and enhance organizational performance.
• Maintains and analyzes HR metrics and systems by updating employee data, tracking attendance, and generating reports identifying potential risks and improvements opportunities and ensuring data accuracy that can support informed decision-making.
• Collaborates with cross-functional teams as needed to support process improvement initiatives to ensure alignment with organizational objectives and contribute to the development of efficient, streamlined workflows that enhance overall business performance.
• Follows established company policies, procedures, and standards to ensure full compliance with applicable laws and industry regulations.
• Participates in storm restoration tasks and assigned drills to contribute to the safe and reliable recovery of services.
• Performs additional tasks aligned with role expectations and qualifications to support team goals and operational flexibility.

Additional Job Description:

Education

Bachelor's degree in Human Resources, Business Administration, or related field.

Experience

Three (3) years of experience as HR Generalist, Employee Relations or related role preferred. At least four (4 ) years' experience in HR

Exposure to HRIS systems and tools.

Knowledge of Labor Relations and/or experience with supporting Unionized employees a plus. (not required)

Competencies (Skills)

• Strong knowledge of HR processes and best practices.
• Analytical and problem-solving skills.
• Strong interpersonal and communication abilities.
• High level of confidentiality and integrity.
• Ability to manage multiple priorities and work independently.
• Collaboration and relationship-building skills.
• Fully Bilingual (English & Spanish)
• Microsoft proficient (Word, Excell & PP)

Licenses/Certifications

Driver's License Category 3

Travel Requirements

30%

Physical Demands:

• Stationary Position: Constantly
• Pushing/ Pulling/ Reaching: Seldom
• Kneel: Seldum
• Grab: Seldum
• Bend: Seldum
• Lift/Carry over: 0 - 15 pounds

Working Conditions:

• Wet or humid: Never
• Working near or on moving mechanical parts: Never
• Working near or on heavy machinery: Never
• Working in high places: Never
• Exposed to fumes or airborne particles: Never
• Frequency of working in outdoor weather conditions: Never
• Work with electricity: Never
• Loud noise conditions: Never

LUMA Energy is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, military status, disability, or any other characteristic protected by federal or local laws.