HR Generalist

LUMA Energy; San Juan (PR); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

LUMA Energy in Puerto Rico is seeking a skilled HR Generalist to manage employee relations, support HR operations, and drive a positive employee experience. The role emphasizes confidentiality, policy compliance, and data-driven decision making.

You will analyze HR metrics, assist with Benefits, Talent, Engagement, and Training initiatives while collaborating with leaders to improve processes and employee satisfaction. Bilingual English/Spanish required.

Formación

• Bachelor’s degree in HR, Business Admin, or related field.
• 3+ years as HR Generalist or Employee Relations.
• Experience with HRIS and analytics tools.

Responsabilidades

• Handle confidential employee relations cases and investigations.
• Support Benefits, Talent, Engagement, and Training initiatives.
• Drive process improvements across HR operations.
• Serve as HR liaison for assigned business unit and policies.
• Maintain HR metrics, update data, and generate reports.

Conocimientos

HR processes

Analytical thinking

Communication

Confidentiality

Multitasking

Collaboration

Bilingual EN/ES

MS Office

Educación

Bachelor’s in HR or related

Herramientas

HRIS systems

MS Office Suite

Descripción del empleo

Manages employee relations by addressing concerns and providing guidance to employees and leaders while supporting HR operations with a focus on employee experience, administration, and HR analytics to ensure smooth execution of HR processes to foster a positive, productive workplace and maintain compliance with organizational policies and labor regulations.

Manages employee relations by addressing concerns and providing guidance to employees and leaders while supporting HR operations with a focus on employee experience, administration, and HR analytics to ensure smooth execution of HR processes to foster a positive, productive workplace and maintain compliance with organizational policies and labor regulations.

Job Description

• Manages employee relations cases with strict confidentiality by addressing concerns, conducting investigations and providing guidance to maintain a positive work environment and ensure compliance with labor laws.
• Provides support for needs related to Benefits, Talent, Engagement, and Training across various processes and initiatives as required to ensure alignment with strategic goals and enhance employee experience and satisfaction.
• Drives and oversees the implementation of process improvement strategies, ensuring alignment with organizational objectives and compliance with established policies to enhance efficiency and effectiveness across HR operations.
• Serve as an HR liaison for the assigned business unit by providing guidance to employees and leaders on HR processes to support the development and implementation of effective solutions that drive compliance and enhance organizational performance.
• Maintains and analyzes HR metrics and systems by updating employee data, tracking attendance, and generating reports identifying potential risks and improvements opportunities and ensuring data accuracy that can support informed decision-making.
• Collaborates with cross-functional teams as needed to support process improvement initiatives to ensure alignment with organizational objectives and contribute to the development of efficient, streamlined workflows that enhance overall business performance.
• Follows established company policies, procedures, and standards to ensure full compliance with applicable laws and industry regulations.
• Participates in storm restoration tasks and assigned drills to contribute to the safe and reliable recovery of services.
• Performs additional tasks aligned with role expectations and qualifications to support team goals and operational flexibility.

Education

• Bachelor’s degree in Human Resources, Business Administration, or related field.

Experience

• Three (3) years of experience as HR Generalist, Employee Relations or related role preferred. At least four (4 ) years’ experience in HR
• Exposure to HRIS systems and tools.
• Knowledge of Labor Relations and/or experience with supporting Unionized employees a plus. (not required)

Competencies (Skills)

• Strong knowledge of HR processes and best practices.
• Analytical and problem-solving skills.
• Strong interpersonal and communication abilities.
• High level of confidentiality and integrity.
• Ability to manage multiple priorities and work independently.
• Collaboration and relationship-building skills.
• Fully Bilingual (English & Spanish)
• Microsoft proficient (Word, Excell & PP)

Licenses/Certifications

• Driver’s License Category 3

Travel Requirements

• 30%

Physical Demands

• Stationary Position: Constantly
• Pushing/ Pulling/ Reaching: Seldom
• Kneel: Seldom
• Grab: Seldom
• Bend: Seldom
• Lift/Carry over: 0 - 15 pounds

Working Conditions

• Wet or humid: Never
• Working near or on moving mechanical parts: Never
• Working near or on heavy machinery: Never
• Working in high places: Never
• Exposed to fumes or airborne particles: Never
• Frequency of working in outdoor weather conditions: Never
• Work with electricity: Never
• Loud noise conditions: Never

LUMA Energy is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, military status, disability, or any other characteristic protected by federal or local laws.