HR GENERALIST

Compass Group USA; Port Reading (NJ); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Job summary

CCL Hospitality Group is seeking an HR Generalist to handle general Admin/HR duties in a hybrid role with onsite, remote work, and some travel. You will build strong relationships with managers and employees and ensure admin/HR documents are prepared, supporting operations in admin tasks.

This position reports to the Sr. Director of Human Resources within the Centralized Staffing Team and collaborates across the organization to deliver HR initiatives and staffing solutions.

Qualifications

• Three to five years’ experience working in the hospitality, healthcare or restaurant setting with thorough knowledge of general HR practices and employment branding.
• General HR experience is preferred with working knowledge of Applicant Tracking Systems, HRIS and databases.
• Proficient with Microsoft Suite (Word, Excel, PowerPoint, and Teams).
• Excellent in communicating clearly and effectively verbally and in writing and in integrating information in the completion of assignments.
• Demonstrated ability to handle difficult or volatile situations/individuals effectively. Ability to manage multiple projects and work streams.Ability to work independently and analyze data to solve complex problems and demonstrate accuracy and attention to detail.
• Must possess strong interpersonal skills, and the ability to communicate effectively with a diverse group of individuals.
• Self-driven and motivated and ability to work on multiple projects at a time.
• This role reports to the Sr. Director of Human Resources within the Centralized Staffing Team but is based out of approved unit(s). This role has dotted line to the RDO of the locations that are supported.

Responsibilities

• Assist management staff in preparing employee relations issues and sending in information on their behalf.
• Defers higher level issues to the HRBP and upscales open tickets where needed.
• Work with onsite management team for training and safety compliance.
• Maintain confidential personnel files ready for inspection or surveys.
• Coordinate and conduct management training related to HR areas such as terminations and harassment.
• Investigate and advise on resolution of associate relations issues.
• Coordinate and conduct exit interviews to determine reasons behind separations.
• Recommend measures to reduce absenteeism and turnover.
• Support internal surveys and associate satisfaction feedback processes.
• Attend operational meetings to increase HR visibility and assist with HR initiatives.
• Coordinate and conduct interviewing, selection, and hiring trainings.
• Assist managers in developing recruitment plans to increase qualified applicant flow.
• Provide tools to unit management to build relations and present at schools and job fairs.
• Identify critical needs areas and escalate to HRBP for corrective steps.
• Conduct HR assessments as needed.
• Regularly conduct HR-related training (e.g., Sexual Harassment, Progressive Discipline, HR 101).
• Support Preferred Employer objectives and HR business plans in meetings.

Skills

Communication skills

Interpersonal skills

Multitasking

Data analysis

Independent work

Self-motivated

Tools

Applicant Tracking Systems

HRIS

Microsoft 365

Job description

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Other Forms of Compensation:Benefits offered

With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.

With four distinct operating companies – Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry’s future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions.

Job Summary

The HR Generalist responsible for general Admin/HR duties. This is an in System-based role that is Hybrid for onsite, remote and some travel. They are an integral part of the team for successful outcomes. They are entrusted to build strong relationships with both managers and employees. They are an integral partner in assuring general admin /HR documents and files are prepared and assist operations in some admin duties.

Key Responsibilities

• Assist management staff in preparing employee relations issues (they are not directly managing this) they will support the managers with opening HRAG tickets) and sending in information on their behalf.
• Issues needing higher level support will be deferred to the HRBP. They will assist with steps to support the need with HRAG, they can also upscale open tickets.
• Work with onsite management team for training and safety compliance
• Maintain confidential personnel files to be ready for inspection or surveys
• Coordinates and conducts management training related to this area (i.e.: terminations, sexual harassment, performance management).
• Investigates and advises management in appropriate resolution of associate relations issues.
• Coordinates/conducts exit interviews to determine reasons behind separations.
• Makes recommendations to reduce absenteeism and turnover.
• Supports internal customer survey and associate satisfaction interpretation/feedback process.
• Attends Operational meetings to increase HR visibility, conduct classroom training, provide assistance and implement account HR initiatives.
• Coordinates and conducts management training related to the areas of interviewing, selection and hiring.
• Assists managers in developing and implementing recruitment plans to increase qualified applicant flow.
• Provides support and tools to unit management to build relations and make presentations at schools, organizations, community associates and job fairs regarding the organization and opportunities.
• Identifies critical needs areas and elevate to the HRBP, for appropriate steps to rectify problems.
• Conducts HR Assessments, as needed
• Regularly conducts HR related training (i.e.: Sexual Harassment, Progressive Discipline, HR 101).
• Supports Preferred Employer objectives and HR business plan by attending and participating in operational meetings.

Preferred Qualifications:

• Three to five years’ experience working in the hospitality, healthcare or restaurant setting with thorough knowledge of general HR practices and employment branding.
• General HR experience is preferred with working knowledge of Applicant Tracking Systems, HRIS and databases.
• Proficient with Microsoft Suite (Word, Excel, PowerPoint, and Teams).
• Excellent in communicating clearly and effectively verbally and in writing and in integrating information in the completion of assignments.
• Demonstrated ability to handle difficult or volatile situations/individuals effectively. Ability to manage multiple projects and work streams.Ability to work independently and analyze data to solve complex problems and demonstrate accuracy and attention to detail.
• Must possess strong interpersonal skills, and the ability to communicate effectively with a diverse group of individuals.
• Self-driven and motivated and ability to work on multiple projects at a time.
• This role reports to the Sr. Director of Human Resources within the Centralized Staffing Team but is based out of approved unit(s). This role has dotted line to the RDO of the locations that are supported.

Associates at CCL are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.