Assistant Director Dining Services Operations

Compass Group USA; Oakland (CA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Job summary

Compass Group USA seeks an Assistant Director Dining Services Operations to oversee workflow and deliver exceptional service in a bustling food service environment in Oakland, CA. The role emphasizes standards, staff development, and strong client relations to ensure high-quality dining experiences.

The position requires 3-5 years in a related field, a relevant degree (Bachelor’s preferred or Associate’s required), and a proactive, service-driven leadership style to drive operational excellence

Qualifications

• Bachelor’s degree preferred or Associate’s degree required (or equivalent)
• Strong 3-5 years of relevant food service/operations experience
• Superior verbal and written communication abilities
• Proactive, ethical, and customer-service oriented mindset
• Excellent supervisory, leadership, and coaching skills

Responsibilities

• Establishes and reviews standards and procedures for all staff according to facility policies
• Directs safety, sanitation, and maintenance programs maintaining client relationships
• Ensure client and customer satisfaction with cost-effective management
• Promotes professional growth and development of associates
• Coordinates tasks of supervisory and management team through regular communication
• Performs other duties as assigned

Skills

Leadership

Supervisory skills

Communication skills

Customer service mindset

Problem-solving

Proactive mindset

Ethical integrity

Education

Bachelor’s degree preferred

Associate’s degree required or equivalent

Job description

Assistant Director Dining Services Operations

Pay Grade:14

Other Forms of Compensation:

With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.

With four distinct operating companies – Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry’s future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions.

Job Summary

This individual will provide the primary support to ensure ideal workflow and exceptional service.
Key Responsibilities:

• Establishes and reviews standards and work procedures for all staff in accordance with established policies and practices of the facility


• Directs and conducts safety, sanitation, and maintenance programs; while maintaining excellent relationships with client and the customer


• Assists to ensure client, customer satisfaction and efficient cost effective management


• Promotes the professional growth and development of all associates


• Coordinates the tasks of the subordinate Supervisory and Management team via regular communication


• Performs other duties as assigned

Qualifications:

• Bachelor’s degree preferred, Associate’s degree required; or equivalent and relevant experience


• At least 3-5 years’ experience


• Superior quantitative, oral and written communications and problem-solving/strategizing skills


• Proactive mindset to anticipate and support changes in our business


• Conformity to the highest standards of personal integrity and ethical behavior


• Strong supervisory, leadership, management and coaching skills


• Strong work ethic, intense drive, and initiative for quality and customer service.

Associates at CCL are offered many fantastic benefits.

• Medical


• Vision


• Life Insurance/ AD


• Disability Insurance


• Retirement Plan


• Flexible Time Off


• Holiday Time Off (varies by site/state)


• Associate Shopping Program


• Health and Wellness Programs


• Discount Marketplace


• Identity Theft Protection


• Pet Insurance


• Employee Assistance Program


• Flexible Spending Accounts (FSAs)


• Personal Leave

For positions in Washington State, Maryland, or to be performed Remotely.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.