HR Generalist

Insight Global; Pleasanton (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

Insight Global is seeking an HR Coordinator/Generalist to support HR Managers with employee relations, onboarding, performance management, and compliance across multiple locations. The role requires handling sensitive cases, maintaining accurate records, and advising management on HR practices.

Qualifications include a Bachelor's in HR or related field, 3–4 years' experience, and knowledge of FMLA/CFRA/ADA. Proficiency with Oracle HRM and MS Office is expected.

Qualifications

• Bachelor’s degree in human resources, Business Administration, or related field required.
• 3-4 years working in an HR coordination role supporting non-union and union workforce.
• Understanding of state and federal employment laws (FMLA, CFRA, ADA, FSLA) grievances and labor relations.
• Proficiency in Microsoft Office, Word, Excel, and Google Workspace; ability to learn HRIS and other online applications.
• SHRM CP certification.
• Multi location support experience.
• Experience with Oracle HRM as an HRIS.
• Experience with surge onboarding, supporting hundreds of new hires in a union environment.

Responsibilities

• Independently manage a high volume of employee relations cases from intake through resolution.
• Prepare and review employee relations documentation and investigations.
• Conduct workplace investigations with interviews and findings.
• Maintain confidential case documentation and track trends across locations.
• Advise managers and HR leadership on employee relations, performance management, and policy interpretation.
• Assist with background checks and HR processes including documentation updates.
• Provide training to new managers on HR processes and procedures.
• Support compliance training and HR program development.

Skills

Employee relations

Onboarding

Performance management

HR policies

HRIS

Microsoft Office

Google Workspace

SHRM CP

Multi-location support

Education

Bachelor's degree in HR or related field

Tools

Oracle HRM

Job description

Job Description

Directly reporting to the Director, Human Resources or Senior Human Resources Manager, this position is responsible for providing HR support services to HR Managers including but not limited to talent acquisition, on-boarding, compensation/benefits, employee relations, talent/performance management, learning and development and regulatory compliance initiatives and efforts for the organization (for assigned offices). To be successful in this role, the incumbent must act with professionalism, integrity, discretion, urgency and be responsive to client needs. This role provides support to assigned HR Managers across locations.

What you will do:

• Independently manage a high volume of employee relations cases from intake through resolution, including performance, attendance, conduct, workplace conflict, policy concerns, corrective action, and separations, escalating complex or high-risk matters as appropriate.
• Prepare and review employee relations documentation, including performance counseling, corrective action, investigation summaries, expectations memoranda, and other employee communications.
• Conduct workplace investigations, including interviews, information gathering and review, documentation of findings, recommendations, and appropriate follow-up actions.
• Maintain accurate and confidential case documentation and tracking, identify and elevate trends or complex concerns, collaborate with other HR functions as needed, and support additional HR responsibilities based on business needs.
• Advise and partner with managers, HR Business Partners, and HR leadership on employee relations matters, performance management, coaching, policy interpretation, and consistent application of company practices and applicable employment laws.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Provides training to new managers on tactical HR-related processes and procedures.
• Assists with the creation and updates of employee-related job change letters and job descriptions.
• Reviews and provides suggested guidance on background checks requiring HR review.
• Conducts and analyzes exit interviews and makes actionable recommendations based on data, feedback, and areas of concern in collaboration with HR Managers.
• Supports compliance efforts including mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, aptitude exams and certifications, etc.
• Assists in the communication, interpretation, and may contribute to the development of policies and practices.
• Performs routine tasks required to support human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Develops and maintains organized employee files and HR records.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Performs other duties as assigned.

Skills and Requirements

• Bachelor’s degree in human resources, Business Administration, or related field required
• 3-4 years working in an HR coordination role supporting non-union and union workforce
• Understanding of state and federal employment laws (FMLA, CFRA, ADA, FSLA) grievances and labor relations.
• Proficiency in Microsoft Office, particularly Word and Excel, and Google Workspace, with the ability to quickly learn and use HRIS, talent management systems, and other online applications, including Zoom, Box, Smartsheet, instant messaging platforms, and customer portals.
• SHRM CP
• Multi location support experience
• Experience with Oracle HRM as an HRIS
• Experience with surge onboarding, supporting hundreds of new hires in a union environment

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].