HR Generalist

World Wide Technology; Maryland Heights (MO); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health & Wellness benefits

401k with company match

Paid time off & holidays

Tuition reimbursement

Employee discounts

Job summary

World Wide Technology (WWT) is hiring for a Human Resources Generalist to support Supply Chain and Sales Operations by handling daily HR activities, analyzing trends, and keeping teams aligned. You will collaborate with HR leaders, managers, and staff to maintain compliant processes and foster a culture of continuous improvement.

The role requires 3+ years HR experience, a degree in HR or related field, and ADP/HRIS proficiency, with a strong focus on FMLA, benefits, and data analytics.

Qualifications

• Bachelor’s degree in human resources or related field.
• HR certification preferred.
• 3+ years of Human Resources experience.
• 1+ year in an HR Generalist role.
• Solid understanding of benefits, policies, and procedures.
• Experience in HRIS system, preferably ADP.
• Experience using timekeeping systems (Kronos, UKG, Workday).
• Familiar with FMLA, ADA, PWFA, and related laws.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).

Responsibilities

• Respond to and resolve escalated employee questions.
• Manage leaves of absence program to ensure optimal administration and engagement.
• Accurately record and maintain employee leave time in timekeeping system.
• Be familiar with and maintain up-to-date knowledge of FMLA and state leave policies.
• Provide coaching to employees and managers.
• Manage HR case management system and employee data in core HR systems.
• Recommend improvements and execute changes to make shared services processes efficient.
• Provide expertise and interpretation on company policies and benefits.
• Document and streamline core people services processes to drive efficiency.
• Assist in rolling out new processes for shared services.
• Producing headcount, turnover, and other people-analytics reports.
• Supporting culture initiatives and operational goals within the business.
• Helping managers document performance issues.
• Supporting career development, succession planning, and training initiatives.
• Supporting audits (internal or external).
• Conduct exit interviews, compile data, and identify trends.

Skills

3+ years HR

1+ year HR Generalist

HR certifications preferred

Education

Bachelor’s degree in HR or related field

HR Certification preferred

Tools

ADP

Kronos/UKG/Workday

Microsoft Office

Job description

Why WWT? World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world‑class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)-a collaborative ecosystem featuring state‑of-the‑art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution on capabilities. With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada. Want to work with highly motivated individuals on high‑performance teams? Join WWT today!

What you will be doing?

We’re looking for someone who has the dynamic ability to support Supply Chain and Sales Operations. In this role, you’ll support daily operational activities, analyze trends, and help teams stay aligned on priorities and timelines. You’ll collaborate with supply chain leaders, sales leaders, and HR stakeholders to keep processes running smoothly and efficiently. This position is ideal for someone who enjoys solving problems, improving workflows, and supporting fast‑moving teams.

Responsibilities:

• Respond to and resolve escalated employee questions.
• Manage leaves of absence program to ensure optimal administration and employee engagement.
• Accurately record and maintain employee leave time in timekeeping system, ensuring compliance with organizational policies and timely reporting.
• Be familiar with and maintain‑up‑to‑date knowledge of FMLA and state leave policies.
• Provide coaching to employees and managers.
• Manage HR case management system and employee data in core HR systems; workflow administration, recognize and address data trends, data audits, and corrections.
• Recommend improvements and execute changes to make shared services processes more efficient and accurate.
• Provide expertise and interpretation on the company’s policies and benefits.
• Document and streamline core people services processes to drive efficiency and best‑in‑class end‑user experience.
• Assist in rolling out new processes for shared services.
• Producing headcount, turnover, and other people‑analytics reports
• Supporting culture initiatives and operational goals within the business
• Helping managers document performance issues
• Supporting career development, succession planning, and other training initiatives
• Supporting audits (internal or external)
• Conduct exit interviews, compile data, and assist with identifying trends.

Qualifications:

• Bachelor’s degree in human resources or related field.
• Human Resources certification preferred.
• 3+ years of Human Resources experience.
• 1+ year in an HR Generalist role
• Solid understanding of general human resources benefits, policies, and procedures.
• Experience in HRIS system, preferably ADP.
• Experience using and/or administering timekeeping systems (e.g. Kronos, UKG, Workday) preferred.
• Familiarity with FMLA, ADA, PWFA, and other related state and federal laws strongly preferred.
• Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word.

Specialized Knowledge, Skills, and Abilities:

• Critical thinker, problem solver, follow‑through, drive for results, attention to detail, and a commitment to continuous improvement while maintaining a strong sense of urgency and customer focus.
• Ability to think independently and execute sound judgment in making decisions.
• Excellent prioritization and organizational skills.
• Ability to calmly manage complex customer service situations.
• Ability to provide coaching and guidance to foster effective relationships.
• Strong presentation and communication skills, both verbal and written required.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $52,400 to $65,500 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well‑being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full‑time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all‑encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

World Wide Technology is an Equal Opportunity Employer.