HR Generalist

Catch Coverage; Fort Lauderdale (FL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Medical insurance

Dental insurance

Vision insurance

Voluntary life and AD&D

401(k) with employer match

Bereavement leave & jury duty

Job summary

Catch Coverage in Fort Lauderdale, FL is seeking a seasoned HR Generalist to partner with employees and leaders across the organization. You will handle employee relations, investigations, performance management, onboarding, and compliance to sustain a positive, high-performing workplace.

This onsite role requires a Bachelor’s degree and at least five years of progressive HR Generalist experience. Proficiency with HRIS systems (Paylocity a plus) and strong communication are essential to support

Qualifications

• Bachelor’s degree in HR, business administration, or related field is required.
• Minimum of five (5) years of progressive HR Generalist experience.
• Fully onsite in Ft. Lauderdale, FL; remote or hybrid not available.
• Proficiency in HRIS systems; Paylocity a plus.

Responsibilities

• Serve as a trusted partner to employees and leadership across the organization.
• Conduct thorough workplace investigations and document findings with recommended actions.
• Facilitate hearings, disciplinary meetings, and terminations with proper documentation.
• Maintain employee records and support performance management actions.
• Guide managers on HR policy, documentation, and onboarding processes.
• Lead new employee orientation and continuously improve onboarding.
• Support compliance with Title VII, ADA, FMLA, FLSA, and state regulations.

Skills

Employee relations

Workplace investigations

Performance management

Onboarding

HR policy guidance

Disciplinary processes

Documentation

Confidentiality

Communication

Organization

Education

Bachelor’s degree in Human Resources, Business Administration, or related field

Tools

Paylocity

HRIS

Job description

Description

Health Insurance Experts that guide you from enrollment to peace of mind! At Catch Coverage, we’re more than an Insurance organization, we’re a team of dedicated, compassionate professionals united by a mission to improve lives and elevate the customer experience.

When you join us, you become part of a forward-thinking, customer-focused culture that invests in your growth, supports your well-being, and empowers you to make a meaningful impact on people’s everyday lives.

Job Position: HR Generalist

Location: Onsite Ft. Lauderdale, FL

Purpose Of The Job

The HR Generalist at Catch Coverage serves as a trusted partner to employees and leadership across the organization, supporting a broad range of human resources functions with a strong emphasis on employee relations, workplace investigations, and performance management. This role is the frontline HR presence for our Remote, Clearwater, Ft. Lauderdale workforce and plays a critical role in maintaining a positive, compliant, and high-performing work environment. The HR Generalist brings a solutions-oriented mindset, strong interpersonal skills, and the experience to navigate complex employee matters with professionalism, confidentiality, and sound judgment.

Responsibilities

• Serve as a point of contact for employee relations matters, providing guidance to managers and employees on HR policies, workplace concerns, and conflict resolution.
• Conduct thorough, objective, and timely workplace investigations into employee complaints, policy violations, misconduct, and other sensitive matters, including documenting findings and recommending appropriate corrective action.
• Facilitate and participate in formal and informal hearings, disciplinary meetings, and termination proceedings, ensuring all actions are consistent, documented, and legally defensible.
• Gather, organize, and maintain thorough documentation in support of performance management actions, corrective counseling, written warnings, PIPs, and employee dismissals.
• Partner with managers to develop and execute performance improvement documents, ensuring clarity, consistency, and appropriate follow-through.
• Advise managers on documentation best practices and coach them through difficult employee conversations to ensure outcomes are handled with professionalism and care.
• Lead and facilitate new employee orientation and onboarding programs, ensuring a welcoming, organized, and informative experience that connects new hires to the Catch Health culture from day one.
• Continuously evaluate and improve the onboarding experience to increase engagement, retention, and time-to-productivity for new team members.
• Maintain accurate and up-to-date electronic employee records, HR files, and documentation in

Compliance With Federal, State, And Company Requirements

• Support compliance with all applicable employment laws and regulations including Title VII, ADA, FMLA, FLSA, and state-specific requirements.
• Partner with HR leadership on the rollout of HR programs and initiatives.
• Support HR reporting and analytics, providing data and insights to HR leadership as requested.
• Serve as a resource for employees seeking guidance on HR policies, benefits questions, and general workplace concerns, maintaining a high standard of service and confidentiality at all times.
• Collaborate with cross-functional partners including Payroll, Compliance, and Operations to ensure seamless HR service delivery.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field required.
• Minimum of five (5) years of progressive HR Generalist experience.
• Must be available to work fully onsite in Ft. Lauderdale, FL. This is not a remote or hybrid position.
• Proficiency in HRIS systems; experience with Paylocity a plus.
• High level of discretion, integrity, and sound judgment in handling confidential and sensitive matters.
• Demonstrated experience conducting workplace investigations, including documentation of findings and recommendations for corrective action.
• Experience facilitating disciplinary hearings, termination meetings, and formal employee proceedings.
• Knowledge of employment law, including Title VII, ADA, FMLA, FLSA, and applicable state regulations.
• Proven ability to gather and organize documentation in support of performance management actions and employee dismissals.
• Experience delivering new employee orientation and managing onboarding processes.
• Excellent written and verbal communication skills, with the ability to communicate clearly and professionally across all levels of the organization.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.

Benefits

• Paid Holidays (6)
• Paid Time Off
• Medical Insurance, National Plan Options
• Dental Insurance
• Vision Insurance
• Voluntary Life and AD&D
• Plans including Accident, Critical Illness, Hospital Indemnity
• Employee Assistance Program
• 401(k) with portion of Co Match
• Bereavement Leave & Jury Duty Pay

Salary

60,000 - 65,000 USD Annually