HR Generalist

SHI International Corp

Austin (TX)

On-site

USD 65,000 - 95,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Diversity commitment

Growth opportunities

Health benefits

World-class facilities

Job summary

SHI International Corp in Austin, TX seeks an HR Generalist to administer onboarding, benefits, and employee relations, supporting across HR functions.

This role handles ER cases, advises management, facilitates orientations, and assists with policy development and HR audits to ensure compliance. Ideal candidate has a Bachelor’s degree and 1–3 years of HR experience.

Qualifications

1–3 years HR experience, preferably in a Generalist role.
Thorough understanding of employment law, regulations, and best practices.
Strong communication and advisory skills for senior leaders, managers, and staff.

Responsibilities

Administer onboarding, benefits, career engagement, and employee relations.
Cross-train across HR functions to provide broad support.
Manage and coordinate Employee Relations caseload and investigations.
Provide guidance to management to resolve complex ER issues fairly and compliantly.
Draft and implement HR policies; maintain compliant documentation and records.
Lead HR orientations and training sessions for new hires and staff.
Assist with system updates to improve HR operations.

Skills

Onboarding

Benefits administration

Employee relations

Policy development

HR audits

Time management

Confidentiality

Presentations

Education

Bachelor's degree in HR, Business Administration, or Psychology

Job description

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees - all 7,000 of them.

If you join our team, you’ll enjoy:

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary

The HR Generalist administers general HR duties, including onboarding, benefits, and employee relations, while providing support across HR functions through cross-training. This role manages employee relations cases, offers HR advisory services, facilitates orientations, and assists with system updates for operational efficiency. Additionally, the HR Generalist develops HR policies, ensures compliance with laws, maintains documentation, and conducts HR audits to identify areas of non-compliance.

Role Description

Administer general HR duties such as onboarding, benefits, career engagement, and employee relations.

Cross-train and develop knowledge of all Human Resources functions to provide support across the HR department.

Manage and coordinate ER case load.

Handle and investigate complaints, grievances, and employee escalations.

Provide expert guidance to management to resolve complex ER issues and ensure a fair and compliant resolution.

Provide effective HR advisory service to senior leaders, managers, and employees covering various HR matters.

Facilitate orientations and other presentations representing HR’s initiatives to new hires and existing employees.

Assist with system updates and improvements for enhanced HR operations and efficiency.

Develop and draft policies that relate to HR practices for improved employee experience and compliance.

Lead on policy development and implementation, ensuring compliance with local laws, legislation, and best practices.

Maintain documentation of compliance activities, such as grievances received or investigation outcomes, ensuring accuracy and up-to-date records.

Conduct HR audits to identify areas of non-compliance, including periodic reviews of internal policies and procedures.

Behaviors and Competencies

Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.

Change Management: Can manage moderate changes in organizational processes or policies and can communicate these changes effectively to the team.

Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.

Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.

Conflict Resolution: Can mediate conflicts between individuals.

Emotional Intelligence: Can identify and manage personal emotions and begin to recognize others’ emotions in moderate situations.

Performance Management: Can set personal and team performance goals, track progress, and make adjustments as needed.

Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.

Customer Service: Can identify customer needs, propose suitable solutions, and handle more complex customer interactions.

Follow Through: Can manage multiple tasks, prioritize effectively, and meet deadlines without needing explicit reminders.

Trustworthiness: Can maintain confidentiality, handle sensitive information responsibly, and uphold ethical standards.

Skill Level Requirements

Efficient HR administration and people management skills.

Basic Excellent record-keeping and organizational skills.
Basic Strong computer literacy with capability in email, MS Office, and related HR software.
Basic Professional credibility and ability to deal assertively and confidentially at all levels.
Basic Meticulous attention to detail.
Basic Ability to be proactive: foreseeing problems and providing solutions.
Basic Ability to advise/coach both employees and managers.
Basic Excellent presentation skills with the ability to represent HR’s initiatives.
Basic Ability to understand all aspects of employment and human resources-related laws, regulations, policies, concepts, and practices.
Basic Ability to foster relationships with management and employees.

Other Requirements

Completed Bachelor's degree (Human Resources, Business Administration, or Psychology preferred) 1-3 years of HR experience, preferably in a HR Generalist role
Employee Relations experience, including managing end-to-end complex cases with minimal supervision.
Thorough understanding of employment law, regulations, and best practices.

Salary

The base salary range for this position is $65,000 - $95,000.

The estimated on-target earnings, or OTE, which includes a base salary, are $65,000 - $95,000.

The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual.

Benefits