HR Expert — Flexible Hours, Guest-Focused Operations

Target; California (MO); On-site; USD 53,726,000 - 71,635,000; Full time

Job summary

Target is seeking a Human Resources Expert to champion guest-centric service while supporting store leaders with talent strategies, recruiting, and training. You will ensure smooth HR processes, scheduling practices, and compliance to minimize disruptions and elevate the guest experience.

You’ll work with store teams to address staffing needs, drive employee engagement, and uphold safety standards in a fast-paced retail environment.

Qualifications

• Welcoming and helpful attitude toward all guests and other team members.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Effective communication skills.
• Work both independently and with a team.
• Resolve guest questions quickly on the spot.
• Attention to detail and follow multi-step processes.
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:
• Greet: 10ft: be friendly – smile, make eye contact, or wave; 4ft: greet the guest, smile and initiate a warm, helpful interaction
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
• End every guest transaction with a sincere thank you
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
• Adjust to business and guest needs to deliver an easy and inspiring guest experience
• Work with your HR leader to anticipate and address specific talent and staffing needs for each area of the business; this includes understanding guests’ needs and ensuring the right mix of experience and skills to deliver on the in-store and digital shopping experiences.
• Lead focused recruiting efforts to help store leaders find and hire candidates.
• Support team member and leader training needs and be an advocate for continuous learning.
• Be an expert resource for scheduling systems and pay practices.
• Be approachable and available by listening to team members and collaborate with appropriate leaders to take action as needed.
• Deliver on all Human Resources processes and programs to maximize team member engagement and minimize business disruption.
• Support your leader in following company compliance policies that mitigate risk to the team member experience.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
• All other duties based on business needs.

Skills

Welcoming attitude

Multi-device comms

Effective communication

Teamwork

Guest question resolution

Attention to detail

Time management

Job description

Target is seeking a Human Resources Expert to champion guest-centric service while supporting store leaders with talent strategies, recruiting, and training. You will ensure smooth HR processes, scheduling practices, and compliance to minimize disruptions and elevate the guest experience.

You’ll work with store teams to address staffing needs, drive employee engagement, and uphold safety standards in a fast-paced retail environment.