HR Employee Service Coordinator

TSMC; Phoenix (AZ); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) retirement plan

Paid time off and holidays

Income-protection programs

Job summary

TSMC Arizona in Phoenix is seeking an Employee Service Coordinator to oversee daily onsite facilities operations and logistics, ensuring a seamless experience for employees. You will coordinate schedules for classes, training, wellness programs, and events while handling invoices and providing essential operational support.

This role emphasizes access control, vendor management, event coordination, and administers service awards and employee perks.

Qualifications

• High School Diploma required; Associate's or Bachelor's degree preferred.
• Proficiency in Microsoft Office Suite; advanced Excel and PowerPoint skills.
• Excellent verbal and written communication; strong organization and multitasking abilities.
• Ability to lift up to 25 lbs and support event setups.

Responsibilities

• Oversee day-to-day onsite facilities operations and security compliance for assigned facilities.
• Coordinate schedules for classes, training, wellness programs, and events.
• Manage vendor relationships and service delivery for facility equipment.
• Administer service awards and maintain the perks directory with external partners.
• Provide mailroom backup and general administrative/project support.
• Plan, promote, and host wellness activities and events.

Skills

Communication

Organization

Multitasking

Teamwork

Written Communication

Education

High School Diploma

Associate's or Bachelor's degree preferred

Tools

Microsoft Office Suite

Excel

PowerPoint

Job description

A job at TSMC Arizona offers an opportunity to work at the most advanced semiconductor fab in the United States. TSMC Arizona’s first fab will operate it’s leading-edge semiconductor process technology (N4 process), starting production in the first half of 2025. The second fab will utilize its leading edge N3 and N2 process technology and be operational in 2028. The recently announced third fab will manufacture chips using 2nm or even more advanced process technology, with production starting by the end of the decade. America’s leading technology companies are ready to rely on TSMC Arizona for the next generations of chips that will power the digital future.

As a HR Employee Service Coordinator, you will demonstrate a strong sense of reliability and enthusiasm and will possess an attitude that embodies our core values – Integrity, Commitment, Innovation and Customer Trust.

Employee Service Coordinator- Brief Description

• The Employee Service Coordinator is responsible for overseeing day-to-day onsite facility operations and managing logistics to ensure a seamless experience for our employees. This role plays a key part in coordinating schedules for classes, training, wellness programs, and events. Additionally, the Coordinator will handle administrative tasks such as invoice processing, while providing critical operational backup and project support to the wider team.

Responsibilities

• Facilities Operations
  • Access Control: Manage facility access control and ensure strict security compliance for assigned facilities.
  • Event Support: Assist with and support employee engagement events hosted at or related to assigned facilities.
  • Vendor Management: Serve as the primary point of contact for maintenance vendors to ensure all equipment and facilities are kept in peak condition.
• Vendor & Logistics Coordination
  • Onsite Logistics: Manage end-to-end logistics for onsite vendor services, deliveries, and operational setups.
• Employee Recognition & Perk Programs
  • Service Awards: Administer the milestone service award program, manage recipient data, and oversee vendor performance to ensure high-quality and timely delivery of awards.
  • Employee Perks: Proactively identify and partner with external vendors to secure exclusive corporate discounts; maintain and regularly update the internal employee perks directory.
• Operational Support & Backup
  • Mailroom Backup: Act as the primary backup for the Mailroom Clerk, managing incoming/outgoing mail and package logistics during their absence.
  • Event Coordination: Plan, promote, and host activities and events to encourage employee wellness; coordinate schedules for training rooms, classes, and wellness spaces.
  • Project & Admin Support: Provide administrative and project support for departmental and operational initiatives.

Minimum Qualifications/Requirements

• Education:
  • High School Diploma required; Associate’s or Bachelor’s degree preferred.
• Technical Skills:
  • Proficiency in Microsoft Office Suite (advanced skills in Excel and PowerPoint).
  • Experience with invoice processing and financial tracking systems.
• Interpersonal Skills:
  • Communication: Excellent verbal and written communication skills for vendor and employee relations.
  • Computer Proficiency: Comfortable learning new internal software and administrative tools.
  • Organization: Strong ability to multitask, manage schedules, and coordinate events.
  • Teamwork & Listening: Active listener who works collaboratively with various departments.
• Physical Requirements:
  • Ability to lift and carry up to 25 lbs (at least) to assist with event setups, promotional materials, and facility arrangements.
• Training:
  • N/A

Shift expectations verbiage (Choose appropriate option below)

• Standard work hours: Monday through Friday , 9:00 AM – 6:00 PM.

Application Consideration Consent

By applying to this position, I acknowledge and agree that my application and qualifications may be considered for other roles within the company. However, I reserve the right to withdraw my consent for future consideration of other roles within the company at any time.

Candidates must be willing and able to work on-site at our Phoenix Arizona facility.

Benefits

As a valued member of the TSMC family, we place a significant focus on your health and well-being. When you are at your best—physically, mentally, and financially—our company thrives. TSMC offers a comprehensive and competitive benefits program that includes:

• Medical, Dental, and Vision Plans: Choose the options that best fit your and your family’s needs.
• Income-Protection Programs: Financial assistance during injury or illness.
• 401(k) Retirement Savings Plan: Secure your financial future with competitive employer contributions.
• Paid Time-Off Programs and Holidays: Recharge and spend quality time with loved ones.

Work Location : 5088 W. Innovation Circle, Phoenix, AZ 85083

TSMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

We encourage all qualified individuals to apply and welcome applications from diverse backgrounds and experiences. Candidates must be able to perform the essential functions of the job with or without reasonable accommodation. If you need an accommodation as part of the application process, please contact [e-mail] .

TSMC Arizona maintains the right to change or assign other duties to this position

All offers of employment are contingent upon the successful completion of TSMC Arizona’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, educational background and a comprehensive background check, where permitted by local regulations.