HR Director, Southeast

US04 Richemont North America, Inc.; Town of Florida (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental and vision programs

401(k) with employer match

Paid time off

Wellness reimbursement benefit

Employee assistance program

Job summary

US04 Richemont North America, Inc. is looking for an HR business partner to oversee over 200 Luxury Retail employees within our Boutiques and leaders across our Southeast Region. This strategic and hands-on role involves managing day-to-day HR activities and implementing HR strategies that support business growth and employee engagement.

The ideal candidate will possess extensive HR experience, knowledge of U.S. employment laws, and a strong background in the luxury retail industry.

The position offers comprehensive benefits including medical, dental, vision programs, and wellness support.

Qualifications

• 10-13 years of experience in Human Resources management.
• Strong knowledge of U.S. employment laws.
• Experience in the luxury retail industry is a plus.

Responsibilities

• Oversee HR activities for 200+ Luxury Retail employees.
• Provide strategic and hands-on HR support.
• Collaborate with regional leaders on people strategies.

Skills

Human Resources management

Employee relations

Change management

Interpersonal skills

Talent management

Education

College degree in a related field

MBA or Master’s Degree

Job description

Role Overview

HR business partner overseeing 200+ Luxury Retail employees within our Boutiques and leaders across our Southeast Region. Setting the HR vision for the region population and managing all day‑to‑day HR activities. This role is both strategic and hands‑on and provides full‑cycle HR support and thought partnership. It is instrumental in defining and implementing our HR Commercial strategy to build strong, highly engaged teams who are well poised for continued growth. With a deep understanding of luxury retail and a passion for developing people, the partner translates business goals to HR strategy, evolving the boutique and employee experience through a people‑first focus.

Responsibilities

• Generalist: Key focus on coaching, guidance and recommendations to the region client team, aligning with people and business growth strategies.
• Thought leadership on people and organization topics to create HR plans supporting our transformation, growth agenda and people‑development goals within the California region.
• Collaboration with the full Commercial HR team to provide ongoing region insights, informing the holistic HR Commercial priorities roadmap and people planning.
• Effective partnerships with leaders and employees to develop thoughtful people strategies: talent acquisition, talent management and development, career and succession planning, training/upskilling, engagement, recognition and fostering an inclusive culture.
• Full HR day‑to‑day support, performance and employee relations management, interviewing prospective candidates, hiring, and sharing insights to increase organizational efficiency and effectiveness.
• Managing key HR processes such as the annual compensation process and Talent and Org reviews.
• In partnership with Learning and Development, create and execute quarterly people plans, including a learning and development priority roadmap based on current and future needs for the East region.
• Continued retail transformation: work closely with teams on org dynamics, change management, roles and responsibilities, ways of working, coaching on new skills and competencies, integrating new roles, onboarding leaders, and coaching on performance management.
• Facilitate Cartier’s regional recruitment strategy, ensuring the talent acquisition process reflects Cartier’s values and guiding principles.
• Collaborate with Talent Acquisition and Regional leaders to implement strategic recruitment practices, aligning talent profiles to business needs and growth.
• Partner with Hiring Managers to attract, recruit and hire candidates whose talent, competencies and experience support business needs and the evolution of skills required for transformation.
• Develop and promote a strong employer brand value proposition in the region.
• Build an internal talent pipeline, oversee onboarding and induction.
• Strategise solutions to support employee attraction and retention, monitor open positions and analyse turnover for benchmarking.
• Coach Hiring Managers on recruitment, interviewing and onboarding processes.
• Direct performance‑management strategy in accordance with Richemont North America HR guidelines and timelines, proactively managing performance issues to mitigate business risk.
• Manage employee relations, conduct investigations, resolve disagreements, terminations and litigation cases in full compliance with federal and state guidelines and Richemont governance.
• Implement programs designed to build employee engagement and reduce turnover; follow up on actions from the annual Employee Survey.
• Partner with Legal for investigations and compliance.
• Direct compensation planning and performance/salary review processes for California Region employees and implement compensation and bonus strategies aligned with business objectives and financial achievements.
• Direct career management and succession‑planning processes, facilitate talent review meetings, develop a regional talent strategy and promote internal mobility.
• Key focus on effective headcount management for the region in partnership with Finance.

Qualifications

• 10‑13 years of experience in Human Resources management, with talent management, employee relations, recruiting, performance management, and compensation & benefits administration.
• Prior managerial experience required; ability to lead, manage and inspire a remote team.
• College degree in a related field; MBA or Master’s Degree preferred.
• Strong knowledge of U.S. employment laws.
• Experience in the luxury retail industry a plus; hospitality background a plus.
• Demonstrated change‑agent ability through business evolution.
• Strong change‑management and process‑improvement capabilities.
• Capacity to prioritise workload, manage multiple projects and timelines, and pivot according to changing needs.
• Strong interpersonal and consulting skills, influencing and building relationships across all levels of the organisation.
• Experience coaching mid‑ and senior‑level leaders.
• Change‑management / transformation experience a plus.
• Excellent negotiation, conflict‑resolution and influencing skills.
• Strong collaboration with client teams and the HR team, suggesting improved ways of working.
• Excellent judgement, follow‑through and drive‑for‑results orientation.
• Ability to translate complex strategic topics into clear goals and action plans.
• Data‑analytical skills to inform planning and decisions.
• Strong adaptability, proactive problem‑solving mindset.
• Forward‑thinking, open‑minded, creative approach to planning and initiatives.

Benefits

• Medical, dental and vision programs.
• Health savings and flexible spending accounts.
• Employee assistance program.
• Life insurance, disability benefits and 401(k) with employer match.
• Wellness reimbursement benefit and paid time off.
• Volunteer time off for community initiatives.
• Comprehensive health and wellbeing support.

We care about your health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. In our group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators within Richemont and our Maisons. We encourage our people to be curious, drive their own career and dream big.

At Richemont, We Craft the Future!