DEFINITION
To assist with a wide array of technical, professional, administrative and analytical work relating to human resources including classification and salary administration, labor relations and negotiations, employee relations, workers compensation, risk management; to coordinate assigned activities with other functions, divisions, outside agencies and the general public, to recommend action and assist in policy, procedure, work methods and budget development and implementation relating to human resources; and to provide responsible staff assistance in support of human resources.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from City Manager or designee.
ESSENTIAL FUNCTION STATEMENTS
Essential Functions:
- Assist with recruitment, selection and onboarding functions.
- Advise employees, department heads and the public on matters relating to applicable state and federal laws, employment, benefits, policies, procedures and labor agreements.
- Prepare and process personnel action documents.
- Receive, review, verify, log and process performance evaluation documents.
- Prepare and process various human resources forms and reports.
- Manage and maintain personnel records and files.
- Maintain and update pay scales.
- Assist with employee engagement and recognition programs.
- Process assigned invoices for payment.
- Enter and update employee records electronically and run reports.
- Complete employment verifications.
- Respond to and resolve difficult and sensitive citizen and employee inquiries and complaints.
- Perform related duties as required.
QUALIFICATIONS
Knowledge of
- Operations, services, and activities of a comprehensive human resources program.
- Principles and practices of public sector personnel administration including recruitment, selection, classification, compensation, risk management, benefits administration and employee relations.
- Methods and techniques of recruiting, interviewing and selecting qualified applicants for employment.
- Principles and practices of wage and salary benefit administration.
- Methods and techniques of job analysis.
- Principles and procedures involved in labor negotiations.
- Methods and techniques of conducting employee investigations.
- Principles and practices of municipal budget preparation and administration.
- Advanced methods of report preparation and presentation.
- Principles of training, and performance evaluation.
- English usage, spelling, grammar, punctuation at an advanced level.
- Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
- Pertinent federal, state, and local laws, codes, and regulations.
Ability to
- Provide technical assistance within a comprehensive human resources management and risk management program.
- Identify and respond to sensitive community and organizational issues, concerns, and needs.
- Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
- Research, analyze, and evaluate new service delivery methods and techniques.
- Participate in classification and compensation functions and apply classification and compensation principles to the organization and staffing of the agency.
- Implement an efficient employee recruitment, selection and retention program.
- Review and resolve employee grievances in accordance with labor agreements.
- Interpret City personnel programs and policies to employees and the public.
- Prepare clear and concise administrative and financial reports.
- Interpret and apply applicable federal, state, and local policies, laws, and regulations.
- Operate office equipment including computers and supporting software applications.
- Communicate clearly and concisely, both orally and in writing.
- Establish and maintain effective working relationships with those contacted in the course of work.
Experience and Training Guidelines
Experience:
- Two years of advanced clerical experience.
- Two years of experience in the field of Human Resources preferred.
Training:
- Equivalent to a high school diploma.
- Equivalent to an Associate’s degree from an accredited college or university with major course work in public or business administration, human resources management or a related field preferred.
WORKING CONDITIONS
Environmental Conditions
Work is performed primarily in a standard office environment with some travel to different sites; incumbents may be required to work extended hours including evenings and weekends and may be required to travel outside City boundaries to attend meetings.
Physical Conditions
Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.