HR Coordinator - Bilingual Korean and English

Samsung Research America Internship; Mountain View (CA); On-site; USD 75,000 - 120,000; Full time

Job summary

Samsung Research America is looking for a bilingual HR Coordinator to serve as the first point of contact for expatriate employees based at the Mountain View office.

You will manage expatriate inquiries, support onboarding, and maintain records while collaborating with payroll and HR stakeholders.

Qualifications

• Bachelor’s degree or equivalent combination of education, training, and experience.
• 3+ years’ experience working HR roles, preferably in tech companies
• Strong organizational skills and attention to detail, with the ability to manage multiple requests and deadlines
• Computer/IT/Microsoft Office fluency required, using Excel is preferred
• Strong written/ verbal communication skills
• Integrity and sound judgement in handling confidential information
• Solid time management skills when faced with competing priorities and tight deadlines
• Fluency in English and Korean required

Responsibilities

• Serve as the primary point of contact for expatriates, in person at the MTV office and via email.
• Own and manage the Expat’s questions and assistance requests, resolving what you can directly, and escalating as needed
• Provide onboarding and integration support for new expatriates
• Maintain and update expatriates’ records, documents and guidelines
• Partner with payroll team and respond to expatriates’ inquiries (pay stubs, W-2s, benefits, verifications)
• Update Expatriates in & out report
• Generate reports based on internal data
• Support onboarding experience for the People team
• Assist HRBP with offboarding logistics and calendar items
• Improve HR processes and workflows
• Collaborate with team to streamline administrative operations

Skills

English and Korean fluency

Organizational skills

Time management

Communication skills

Discretion & integrity

Education

Bachelor’s degree or equivalent combination of education, training, and experience

Tools

Microsoft Office

Excel

Job description

Position Summary:

Samsung Research America is looking for a bilingual HR Coordinator as the first point of contact for our expatriate employees.

This role is central to making newcomers feel welcomed, informed, and supported. You will handle questions and requests with professionalism, warmth, and accuracy, and you will be a trusted link between expatriates and the wider HR function. You will also support the Senior Director of HR on a range of confidential and ad hoc matters, where discretion and respect for colleagues are essential.

Position Responsibilities:

Expatriate Support

• Serve as the primary point of contact for SRA expatriates, both in person at our MTV office and via email, ensuring every interaction is responsive, professional, and high-quality.

• Own and manage the Expat’s questions and assistance requests, resolving what you can directly, and escalating to the right team member as needed

• Provide support for the new expatriates’ on-boarding and integration with the team

• Maintain and update expatriates’ record, documents and guidelines

• Partner with payroll team and respond to expatriates’ inquiries and requests (pay stubs, W-2s, benefits, employment verifications, and similar)

• Update Expatriates in & out report

• Report generating based on internal data

Operation Excellence (supporting People Engagement Group)

• Support People team to provide a seamless new hire onboarding experience
• Excellent interpersonal skills and a genuinely service-oriented approach, with the ability to remain calm, patient, and helpful in varied situations
• Support HRBP to manage offboarding logistics, including collecting asset and final paperwork.
• Managing HRBP annual calendar items
• Assist in improving HR processes, documentation, and workflows.
• Collaborate with team members to streamline administrative operations.

Ad Hoc Projects/Initiatives (supporting People Team)

• Support employee engagement activities in SRA, including coordinating events, distributing materials, and posting required workplace notices.
• Complete other administrative duties as assigned by HR team members to support the day-to-day’s evolving needs.
• Respond to miscellaneous requests from the team members
• Manage office supplies, and office events, for example stationery ordering, all-hands meeting, happy hours, team building events
• Perform other tasks as assigned

Required Skills:

• Bachelor’s degree or equivalent combination of education, training, and experience
• 3+ years’ experience working HR roles, preferably in tech companies
• Strong organizational skills and attention to detail, with the ability to manage multiple requests and deadlines
• Computer/IT/Microsoft Office fluency required, using Excel is preferred
• Strong written/ verbal communication skills
• Integrity and sound judgement in handling confidential information
• Solid time management skills when faced with competing priorities and tight deadlines
• Fluency in English and Korean required

Our total rewards programs are designed to motivate and engage exceptional talent. The base pay range for roles at this level is listed below, but may be higher or lower in other states due to geographic differentials in the labor market. Within the base pay range, individual rates depend on a number of factors—including the role’s function and location as well as the individual’s knowledge, skills, experience, education and training. This is part of our comprehensive compensation package with annual bonus eligibility and generous benefits to help you live life well.

Base Pay Range

$75,000—$120,000 USD

Additional Information

Disclosure of Trade Secrets

Samsung has a strict policy on trade secrets. In applying to Samsung and progressing through the recruitment process, you must not disclose any trade secrets of a current or previous employer.

Essential Job Functions

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, and frequently operate standard office equipment, such as telephones and computers.

Samsung Research America is committed to complying with all Federal, State and local laws related to the employment of qualified individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the recruiter or email [e-mail].

Equal Employment Opportunity

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

Samsung Research America is committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

For more information regarding protection from discrimination under Federal law for applicants and employees, please refer to this link: Pay Transparency