HR Consulting Account Manager

Baker Tilly; Plano (TX); Remote; USD 70,000 - 90,000; Full time

Job summary

Baker Tilly is seeking a dynamic and experienced HR Consulting Account Manager to lead a remote team. This role involves managing client relationships, ensuring high-quality service delivery, and implementing HR strategies aligned with client goals. The ideal candidate will have strong team management skills and extensive HR knowledge.

Qualifications

• Minimum of 5 years of experience in HR consulting or management.
• Proven team management and client relationship skills.
• Ability to work in a fast-paced environment handling multiple clients.

Responsibilities

• Oversee daily HR support and ensure timely resolution of HR issues.
• Build and maintain strong client relationships.
• Lead and mentor a remote team of HR Generalist Consultants.

Skills

Team management

Client relationship management

Communication

HR practices knowledge

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Tools

ADP software

Job description

Overview

Baker Tilly is a leading advisory, tax, and assurance firm, providing clients with a coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers, including New York, London, San Francisco, Los Angeles, Chicago, and Boston. Baker Tilly Advisory Group, LP, and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations, and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm offering attest services, while Baker Tilly Advisory Group, LP, and its subsidiaries provide tax and business advisory services. Baker Tilly Advisory Group, LP, and its subsidiaries are not licensed CPA firms.

Baker Tilly is part of Baker Tilly International, a global network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined revenue of $5.2 billion. Visit bakertilly.com or connect with us on LinkedIn, Facebook, and Instagram.

Please discuss the work location requirements with your Baker Tilly talent acquisition professional to understand the specifics of the opportunity.

Baker Tilly is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation, or any other protected class, in accordance with applicable laws.

Unsolicited resumes submitted through our website or employee email accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to agency fees. To work with an authorized recruitment agency, a formal agreement must be in place, and the agency must be invited by Baker Tilly's Talent Attraction team to submit candidates.

Job Description

We are seeking a dynamic and experienced HR Consulting Account Manager to lead a remote team of HR Generalist Consultants. The HR Account Manager will manage client relationships, oversee daily HR support, and ensure high-quality service delivery.

Key Responsibilities

• Service Delivery: Oversee daily HR support, ensure timely resolution of HR issues, and manage resources to meet service commitments. Maintain familiarity with current and historical client deliverables to ensure accurate service renewals.
• Client Relationship Management: Build and maintain strong client relationships, understand HR needs, and provide tailored solutions. Manage the onboarding process, including scheduling and leading kickoff meetings.
• Team Leadership: Lead, mentor, and manage a remote team of HR Generalist Consultants, ensuring consistent and effective HR support. Act as the first escalation point for client HR and personnel issues.
• Strategic Planning: Develop and implement HR strategies aligned with client business goals. Collaborate with consultants to identify additional service opportunities.
• Performance Management: Monitor and evaluate team performance, providing feedback and coaching.
• Reporting: Prepare and present reports on HR activities, client satisfaction, and team performance.
• Compliance: Ensure HR practices comply with relevant laws and regulations.

Utilization: Use ADP software for payroll, benefits, and HR management tasks.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience in HR consulting or management.
• Proven team management and client relationship skills.
• Strong knowledge of HR practices, policies, and communication skills.
• Ability to work in a fast-paced environment handling multiple clients.
• Proficiency in ADP software and other HR tools.

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